The UPS Store is a locally owned and operated one-stop shop offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews describe it as reliable and convenient with affordable pricing and extended hours. Customers report the staff is friendly, kind, knowledgeable, helpful, and expert, consistently going above and beyond to provide smooth, efficient, and stress-free service. They keep their cool even when busy. The Certified Packing Experts securely pack items, and the store offers tracking, insurance, and timely delivery. Some customers recommend printing your own label to avoid a fee. It is seen as a place that generally exceeds expectations and is recommended to family and friends. The store is located in the Kroger Shopping Plaza between Emerson and Arlington in Indianapolis.
The employee Destini that was working that evening. She had a super great customer service ideology and a great personality. She went above and beyond to ensure my shipping needs were handled without a hitch. I only wish she was local to me so I could use her services more often.
May 2026
No reflection on the service I received, but $4 + tax to print a single piece of paper is kind of wild.
May 2026
Downtown by circle always friendly quick stop and they help you get what you need done
