The UPS Store #5811 in Indianapolis is a locally owned business offering a range of services including packing, shipping, printing, notary, and more. Located in Broad Ripple Village, behind Einstein Bagels, the store is known for its top-notch customer service. The staff are described as super kind and always willing to go the extra mile to assist customers. Many reviews highlight the exceptional service provided by the manager and other employees, making customers feel well taken care of. While the overall experience is positive, one customer noted a desire for more regular carpet cleaning. Additionally, returning Amazon items is described as quick and simple, showcasing the store's efficiency. Overall, The UPS Store #5811 is praised for its friendly atmosphere and helpful team.
I thought this was Jimmy John’s cus these guys are freaky fast. Had me through the line and done with 4 returns in probably 5 minutes. Very impressed I’ll deffinatly choose this place in the future
May 2025
I worked with Dee, the manger of the store, and he was AMAZING! I will be going back just to work with him. His customer service was impecable and I felt very well taken care of. I hope people like him continue to be successful and move up on this company.
April 2025
It was super quick and simple to do my Amazon return there. The employee helping me was very straightforward and knew his stuff as well.
