The UPS Store receives positive reviews for its friendly, professional, and helpful staff. Customers report excellent print jobs and kind, quick customer service. Staff members are noted for being extremely helpful, even assisting with carrying difficult items and patiently explaining processes. Visits are described as pleasant with no problems for routine services like Amazon returns. The store is viewed as trustworthy, with packages and mail considered to be in good hands.
Per Customer Service my package was sent from Castleton IN. Iβve spoken to a supervisor months ago about same issue. Thereβs a big sign by front door, stating to leave ALL packages on Navy Emblem by front door . The driver left packages by step, which is hard for me to get.
September 2025
The attendants were very friendly, polite and helpful.
May 2025
I absolutely enjoy going to the Castleton location. All my print jobs turned out excellent and the staff is professional and friendly π π π π