United States Postal Service
USPS,
Post OfficesHours:
1300 E 86th St Ste 36A, Indianapolis IN 46240 Hours
About United States Postal Service
The United States Postal Service location at 1300 E 86th St is a retail office offering walk-in passport services. Reviews consistently praise the staff, describing them as awesome, kind, knowledgeable, polite, friendly, and fantastic at solving difficult problems without making customers feel rushed or ignored. Many note that employees work hard even when the office is busy or understaffed. However, lines can get long. While staff assistance is highly regarded, the self-service machines are noted as inconvenient. They are described as old, requiring an email for a receipt on prepaid items with no option to decline, which can contribute to congestion. Despite this, many customers report positive experiences, with some visits being very fast. The location remains a favorite for its helpful and problem-solving team.
Most Recent Reviews
July 2022
The Nora Post Office employees have always been friendly and helpful in steering me to the right mailing option, and they've taken the time to answer my questions. What's more, even when the lines are long they give each person the time they need before moving on. If it's busy, they don't chat, but they're polite and efficient...
read full commentAugust 2026
We had Mike attending to us today for our appointment to apply for passports. He was very friendly and efficient. He was great to talk to about the process and it was a very quick appointment. Thanks Mike!
August 2026
Great service here! Thank you to Mike for helping with my passport today.
More Comments(161)
Nearest USPS Stores
- Indianapolis, Indiana
