I've been a customer for a long time but I've the past couple years their website and app have become unreliable. Their site goes and app mainly goes down on Fridays when I need to check my deposits and pay bills. Their interest rates don't compare to other places either.
July 2023
0 stars really. Ever since TCU rebranded with this company, things have sucked major. I can't ever access the mobile banking app and the companies website doesn't work either. The rebrand was not a good move on TCU and everwise has piss poor technology management. I'm over it.
September 2022
We recently purchased a car and the salesman recommended TCU. We have been married 46 years and have excellent credit. We have a problem with their online bill payment system and cannot get anyone to call us back. Huge disconnect between the various departments. Will never do business here again.