The Xfinity Store by Comcast at 4225 East 82nd Street in Indianapolis offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviews highlight a significant improvement in service quality and efficiency at this location. Customers often experience quick and helpful assistance, with some receiving their orders within an hour after online purchase. Staff members are praised for their politeness, patience, and willingness to explain billing issues or find better deals, making customers feel valued and satisfied. Visitors have noted that, despite the store being busy, they are in and out rapidly—sometimes within just a few minutes, especially when returning or exchanging equipment. Many customers express ongoing loyalty to the company, citing years of positive experiences and good service. Overall, the store is recognized for its fast, friendly, and efficient service, a notable change from past visits. The location provides a convenient place for customers to manage their accounts, get help with billing, or exchange equipment, all with a positive and professional atmosphere.
I came in needed wifi and Braxtin was the best like fr fr. They said the wait was like 30 mins but i only waited about 5 and then he was very good at explaining all options for what i needed and what’s more beneficial for me! His customer service was amazing and was very kind and patient and overall good service! i was... read full comment
May 2026
Quick service, friendly customer service, attended to all my needs.
May 2026
Edit: although my earlier experience was difficult, i've had multiple good experiences since then. The people who work there and manager went out of their way to resolve my issue.
