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“Great customer service experience! Caleb helped me to diagnose and fix my car issues, and ended up replacing my battery. Explained the issues in such an informative yet approachable way. I really appreciated his help!”
“Can't say enough about the great service! The young lady at the counter was very polite and knowledgeable! Will definitely be going back to the Sellersburg store for more parts! ?”
“Had the pleasure of having Michael help me with my brake lights tonight! Super friendly and super helpful, it was dark out and cold and he was ready and excited to help me out! Thank you again!”
“Very friendly and very helpful, did not have the part called sister store to help us get the part. Being out of town not having lights would have been bad. But they really helped us.”
“First impressions was a clean storefront and clean inside. The sales associate that helped me was very helpful and friendly! They had the car battery I needed in stock and even offered to install it for me. The Duracell battery I purchased 6 years ago is still running strong so I figured I'd get one for my other vehicle since it needed a new one. I highly recommend Batteries Plus!”
“I ordered incorrect rotors from my local store, totally my fault- I didn't verify the correct diameter before purchasing- but was able to exchange them hassle free at this location!”
“Very short wait, the lady that was working helped find the right battery and replaced it for me. Exceptionally polite. There was a difficult customer while I was waiting, and she handled it very professionally. Good job!!”
“Brandy the young lady, very helpful, nice and professional. She took the time to help me find what I needed. One of my items didn’t work out for me, I was able to bring back the next day and got a refund. As someone as myself that works in customer service, we don’t get respected as much as we should. Again thank you brandy.”
“I believe your assistant managers name is, Chris, y'all need to give him a raise! He is the sole reason I shop at O'Reilly's. His customer service is unmatched, and seen no where else! He goes above and beyond with every customer, and he's very knowledgeable. Keep it up brother man!”
“These guys are amazing. Brought my son’s phone in to have the battery replaced. It had a warranty through square trade/allstate who had messed up the claim. Instead of waiting until the claim was fixed to start replacing the battery, he worked on it while I was on the phone getting the claim fixed. I only had to wait another 5 minutes and he was done.”
“Very good staff! Courteous and respectful! They fixed my phone screen on the 4th of July with a smile!!! They were super busy but never rushed anyone! Took time to listen and reassured their customers of the completion time and then had it done!!! 10 outta 10 ⭐️ highly recommend!!!”
7:30AM - 10PM
4160 Bardstown Rd, Louisville
Battery Stores
“Customer service is hard to come by these days, but I always know where to turn when I need auto parts. Mr. Garcia exemplifies exceptional service from the moment you walk through the door. His attention to detail, accuracy, and efficiency are truly unmatched. For over 15 years, I’ve been coming to this location, and Freddy’s customer service consistently stands out as some of the very best. A promotion for Freddy would be well-deserved—I can’t think of anyone more worthy.”
“Always receive great service at this place. Returned extra unopened antifreeze that I purchased the day before at another location. The other location said they don't accept returns on unopened coolant. This location made it easy. Always extra helpful. Highly recommend”
“Friendly staff with great customer service. My daughter tagged along with me and snacked on a employees popcorn with him while we waited for our battery. Great prices, fast service and will highly recommend all to turn to worldwide for your battery needs.”
“Had to buy a new battery. 7° and my old battery died . They were very helpful and had exactly what I needed. The store is clean and neat staff friendly and knowledgeable. I prefer O'Reilly over auto zone !!!!”
“Edi and chaz were amazing! I have never had someone explain things so thoroughly and research to tell me whats going on with my car , they went above and beyond to help me , they checked my engine light , checked my battery , alternator and starter and even changed my battery for me in 90 degree weather ! Edi told me more about the car than the mechanic ever has and took his time didnt rush me out the door like everyone else usually does. These two deserve a raise and promotion im very very impressed and will be back to this location if anything else happens with the car, thanks so much you guys!”
7:30AM - 10PM
5213 Dixie Hwy, Louisville
Battery Stores
“This review is for Leslie that worked on the 7th of Nov at 4:15pm, I commend her for her customer service skills, specifically for her kindness and her tone and her willingness to accommodate my needs! I might just switch to this store!”
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“Took a set of batteries we thought was bad they tested and said they could charge them but they wasn’t bad definitely saved us 300+ we took them home and brought them up on a charger and they worked just fine. Glad to know they won’t take advantage of you and sale you something you don’t need”