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“Menards is definitely a One-Stop shop they carry a little bit of everything make sure you look for their sale ads and look for their clearance items while you're in their store because a lot of times it's not advertised and it'll be marked down sometimes as much as half off so make sure you check them out their quality is good their lumber is good most of their employees are pretty knowledgeable when it comes to getting what you need or helping you find it so don't hesitate to ask if you can't find something because chances are they do have it it's just everywhere and make sure you check out the second floor you'll find some discounted items up there as well”
“I often shop in the houseplant greenhouse, I found a rare blooming air plant with the help of miss MK, it is in my botanical collection now at Shalom Towers! :)”
“Had 8 scoops of gravel delivered. Great service. Called a few places to get quotes and they were the most affordable and I had a good experience calling for the quote. Kyle took my initial order and delivered it.”
“The best customer service in Louisville.
Matthew helped us understand what plants would be best for re-landscaping our entire front & back yard.
He walked through the nursery with us, taking time to listen and make suggestions.
I will absolutely be back to support this hard working and helpful team of good people.
Could not recommend more!”
“Just completed a landscape addition to our property and couldn’t be more pleased. Chris and the crews were very easy to work with and did a great job at a reasonable cost. Highly recommend.”
“Best garden center in the louisville area! The staff is experienced with the knowledge to help
In any situation. The selection of plants and products is second to none!”
“Excellent experience with getting a real Christmas tree. The trees are kept fresh in their own buckets of water and suspended so you can see all sides easily. Staff were friendly, helpful and informative. Will be back.”
“Roger was a huge help in assisting me with selecting the plants and products needed to keep my pond in perfect condition. Thank you so much—I hope everyone gets the opportunity to visit and relax to the sound of the water”
“Beautiful shop with the sweetest owner who will tell you all you need to know about the plant of you choosing. I also noticed that it doubles as a refill store for soaps and detergents accompanied by popular sustainable products such as the bamboo dish scrubber among others. A wonderful place overall.”
“What a nice family owned business! I bought plants for my outdoor planters and they got so big I had to move some of them to my flower garden. The daisies and lilies were a beautiful combination. Thank you to the nice young lady that helped me choose them . She was knowledgeable and the colors she helped me pick are striking together! I’ll be back !!”
“Stumbled upon this lovely place and couldn't have been more pleased. Beautiful, healthy plants at good prices. Was thrilled to find poultry stuffs, including their own layer feed! Straw is also a great price! Definitely will be returning!”
“I am so pleased with the small sympathy arrangement I ordered by phone long distance. The assistance provided and interpretative design discussed was spot on. All amazing, especially given a short turn around time during the Christmas/New Year period. I could not have asked for better service and outcome. Very competitive pricing. Highly recommend.”
“I also loved this place when I visited it Wed for the first time. I would love to have the phone number if anyone can share that. They don't have a website apparently. Thank you, Jil”
“Excellent Store. Local and family owned. I bought here before. Got a couple of things here in the fall and very happy. Had an issue and West took care of it. He is really nice and all of his staff. Guys out back loading do a great job.”
“Rick provided a quote and got our irrigation system installed when he said he would. Had a couple minor issues the first year it was operating, Rick and his team took care of things. His pricing is very fair and his co. does good work”
“Didn't know they could possibly keep my backpack blower for a month while under warranty during the fall when I needed it the most but, I know it will be fixed and I thought I posted this but, obviously I didn't. Got a call yesterday morning and it's ready to get picked up after a week and a half.???”
“I love the Home Depot..this store has everything including a very helpful and knowledgeable staff. I buy plants in the spring and fall. Great selection. I buy anything I need for my house, yard and lawn at Home Depot. Not happy with a purchase, no problem customer service will help you get it right. Not sure about a product, ask. You could save yourself a lot of time and energy when someone explains how to use what you are buying.Home Depot has been around for quite awhile, thank goodness!”
“From the office to the warehouse, Caudill has always been there to help out with what we need. This past trip Ms. Michelle and Dalton showed the true spirit of Caudill with great fortitude and integrity. I appreciate their willingness to go the extra mile. David with APBE”
“When I was checking out, I realized I grabbed the wrong product. Emma was checking me out at the time. Instead of pointing me in the correct direction and wander around looking for help, Emma walked me to the area, helped me find the sales associate for that section, and also helped me look for the correct product. This was one of the best interactions I have had at a store. The store was extremely busy but Emma taking the time to help created a great/memorable customer interaction! Emma is a Rockstar employee!!”
“The other day, I witnessed Derek handle a very rude customer with exceptional professionalism. He remained calm, respectful, and patient throughout the entire interaction, never letting the customer’s behavior affect the quality of his service. Derek communicated clearly, stayed focused on finding a solution, and maintained a positive attitude from start to finish. His professionalism and commitment to providing excellent customer service are truly appreciated and reflect positively on the entire team. He deserves recognition for the way he handled such a difficult situation.”
“Quickly found the pole saw that I wanted, there was an associate there to unlock the cabinet and remind me to get extra bar oil. Self checkout associate helped me apply a coupon from my email. This was a good experience.”
“Everyone was social distancing and wearing mask...this is first time been in a public place since March 2020. We went for corrugated drains...This gentleman that worked there was so helpful...should have gotten his name...Thank you for your help...”
“Really appreciate store manager Christopher Nalley getting me a refund on an incomplete online order. I was credited $74 immediately to my debit card (for the delivery fee plus an apology credit towards future use in the store.) Then he immediately sent out the missing part of my order to me and waived the delivery charge. I didn't think customer service like this exists anymore.”
“Good customer service. I found all the supplies needed for a DIY job. It helps a lot finding the item online because it gives you the location. It makes it easier to locate the items in the store.”
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“I walked in when there was less than 30 minutes to close, and everyone was totally fine with it! They helped me get the PERFECT vine for my home. She even climbed a ladder to get my plant, it didn't have a price, so she called to get the price (it was a steal), and checked me out with a genuine smile her face! Places that keep their employees THAT happy to be there make me want to spend all my money. I will be back, and I will be sending everyone I know there.”