Budget Car Rental
Car RentalHours:
1750 81st Ave, Merrillville IN 46410 Hours
About Budget Car Rental
Budget Car Rental is praised for its exceptional customer service and dedication to helping customers, even during busy times. Many customers appreciated the staff's patience and kindness, particularly highlighting the efforts of an employee named Erik, who handled multiple responsibilities with a positive attitude despite a high volume of reservations and a long wait time. His ability to explain processes and maintain a friendly demeanor earned him significant praise, with some customers recommending that he deserves a promotion or a raise. While some potential renters noted challenges, such as limited parking availability, they appreciated the honesty of the staff regarding these issues. Overall, customers expressed satisfaction with their experiences at this Budget location, with many expressing a desire to return. The combination of efficient service, polite staff, and a willingness to assist customers made a strong impression, contributing to a positive reputation for Budget Car Rental.
Most Recent Reviews
January 2026
It’s always a seamless experience at this location! The staff is incredibly kind and helpful. I always look forward to renting here.
July 2024
Need a 6 passenger van in 2 hours and they got it done. They have great customer service and the drop off was outstanding. Just left the keys with a porter. Was very happy ? ? ?
July 2024
Was going to rent here but told they have no parking spaces to leave my car while renting and it's never guaranteed to have parking. Appreciate their honesty!
More Comments(106)
Other Information
Specialties: Pleasure, Leisure, A C, Cooling
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- Merrillville, Indiana
