“Love this place especially when you get 11% rebates. Always love looking to see new stuff there. Prices are very reasonable and I buy here every week. Always need something.”
“I would like to give a HUGE compliment to Ashley in customer service at the Lowe’s in Merrillville, IN!!! She is truly an amazing employee! I had purchased and paid for a generator online for curbside pickup. When I arrived at the store, Ashley let me know that the item hadn’t been picked in the store yet and the generator sold and was no longer available. To say I was disappointed was an understatement. After canceling the order I left and was calling around to find another generator and wasn’t having any luck. After about 10 minutes, Ashley called me and let me know that someone else had cancelled their order for the same one and wanted to know if I wanted it!!!! Needless to say, I said yes and hurried back to the store! She had it there waiting for me! Now that’s customer service!!!! Not all heroes wear capes and Ashley is definitely a hero!!! Our area has been hit hard with the storms and power outages and every employee I had interaction with was so kind and friendly! You should be very proud of the employees at your Merrillville, IN Store!”
“Just picked up a generator from here and it’s pretty heavy. Luckily Tyres, the carry out was very helpful getting this unit into my vehicle. He was working the whole parking lot and upfront to load generators. Very nice young man with a great attitude, Home Depot is lucky to have him out there representing the company. I think he’s earned a promotion to a department after handling these generators and power outage chaos the way he has.”
“I wish I would have gotten names for the 3 ladies at the store that helped me. They were all so friendly and helpful! My delivery came the same day also! I was told it was going to be the next day. I was pleasantly surprised!”