JCPenney in Merrillville, IN has been a trusted store since 1902, offering a wide range of products including fashion, home decor, beauty, and accessories. Customers appreciate the store for its sales, discounts, and the availability of exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, which provide style and value. The store is considered safe and quiet in the mornings, making shopping comfortable. Staff are often helpful and friendly, assisting with purchases and helping customers save money through the JCPenney app. While some feel the store has declined in variety over time, many still enjoy shopping there for clothing, accessories, and cozy items, and value the good customer service and wide selection.
I did my purchase online and in a few hours was ready.
May 2026
If anyone has recently believed that customer service is gone well thay haven't tried Penney's lately. Kathy/Boris is absolutely one of the most helpful people I've run accross of late. She helped me in every aspect of my purchase.
April 2026
Great deals ! Got my daughter's Christmas dress for next year absolutely stunning
