If you are searching for a vehicle dealership where the staff treat you with respect and understanding go to Genesis of Highland (Webb Hyundai Highland). Then request to speak to Big John Crawford and initiate your next steps to owning the vehicle you desire. The Finance folks at this dealership are first class professionals.
February 2023
Feel free to google “Genesis refuses to service vehicle” to hear additional stories about nightmare customer service at a multitude of Genesis dealerships throughout the country. In summary: Genesis dealers commonly refuse to service Genesis vehicles, and Genesis Corporate is toothless and does not stand behind their... read full comment
March 2022
2022: AVOID. Laughable that the dealer believes 18% "MARKET ADJUSTMENT" added to MSRP isn't price gouging the customer. Apparently, educated customers are not their target market. There is no recovery from bad business practices. Rep laughed, confirming they've been able to charge 24%. AVOID and share out
Genesis of Highland sells new Genesis vehicles in greater northwest Indiana, serving the communities of Hammond, Lansing, Merrillville, Munster and Calumet City. Visit us for a new Genesis lease, Genesis service and repair and certified used luxury vehicles.
