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“The customer experience was great! Sarah, was friendly, attentive and helpful! She found the last pair in the size we needed and helped us look for specific jibbits we wanted!! They had a large selection and pretty good sales!!”
“My favorite place to buy clothes for my daughter. They always have great deals and the staff are always very helpful and pleasant. The last time I went there with my 5 year-old she was pretending like she was also an employee and they even played along. It was so cute and I was able to do a little shopping while she was being entertained. I absolutely adore this store!”
“I went here on a whim. I had visited another shoe store in the MC outlet mall. That store, the employees were too busy talking to each other to help me. I came here and was helped quickly and efficiently. My hats off to the lady that took care of me.”
“A huge TY to the sweet ladies working Sat at around 1pm. I came on a weekend get away to clear my head after receiving bad news. The lady working the floor helped me find the pants I needed and was so very kind. I wanna say your kindness made my day”
“Classic styles. Autumn colors are now in stocks. Clothing displayed that you can envision the classy fabulous fashion look. Support this outlet store in Michigan City. Great store.”
“Love their FITTED SHIRTS!! Great Store for everyone!! And their better prices compared to the swish! They also take care of FIRST RESPONDERS! God Bless Under Armour ??? CARRY ON!!”
10AM - 8PM
1201 Lighthouse Pl, Michigan City
Shoe Stores
“We had a great experience at the North Face store thanks to Seth. He was extremely helpful in helping us choose the right jackets and made sure we found the perfect fit. He also took the time to explain the available discounts, which we really appreciated. His friendly attitude and knowledge made our shopping experience easy and enjoyable. Highly recommend!”
“I want to give the HIGHEST praise to Takeyah from adidas customer service—her compassion, professionalism, and problem-solving skills turned a deeply frustrating situation into a moment of real gratitude.
While I had an extremely disappointing experience at the Aurora adidas store, where team members Josh and Selma showed little interest in helping me resolve a serious issue (including failing to offer contact info for a district manager and dismissing my concerns about a missing item), Takeyah stood out as a shining example of what customer service SHOULD look like.
From the moment she answered the phone, Takeyah was warm, attentive, and genuinely invested in helping me—even though the issue didn’t stem from her store. She listened with care, didn’t pass judgment, and immediately assured me she would escalate the matter to the appropriate team. And she followed through. She didn’t know who I was. She didn’t know I’d be writing this review. She was simply doing what she believed was right.
That’s the kind of integrity and heart that deserves recognition, promotion, and praise. Employees like Takeyah should not go unnoticed. She represents the adidas brand beautifully—not just when someone is watching, but especially when no one is.
I sincerely hope adidas uses this as a training opportunity. Josh and Selma from the Aurora store could learn a lot from Takeyah’s approach. No customer should be made to feel dismissed or stranded—especially after driving hours and spending their hard-earned money.
Thank you again, Takeyah. You made a lasting impact on me and my husband, and we are sincerely grateful for your help.
—Eraina Nicholson”
“When I think of Clarks, I think of quality and class. I appreciate the buy two for the $89 sale! However, there were no wide sizes in store available. Great buy!”
“I absolutely LOVE Columbia, so I'm a bit biased... But, I will say, if you visit the outlet stores, not only will you find great deals, but you'll find a thing or two you can't find anywhere else.”
“Went to the store with a complicated exchange & the workers were really nice & helpful. Nick & Harry specifically helped me & made it very easy. I also felt assured it was ok after the transaction took longer than I expected. Nick helped me with my exchange & Harry just stepped in to aid when help was needed. This experience showed me the dedication of the workers & the present support the managerial team will offer. I will definitely be visiting more often”
“Sialas and Jaze were very helpful they made sure to find me the right shoe and not leave unsatisfied and there customer service was very good I appreciate them very much for all there help!!”
“Staff was extremely helpful and friendly. Both sons needed shoes to keep their feet dry in the snow, and both left with shoes that they liked. Next time we leave Mom at home and get it done in half the time.”
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“Jenna and Alex were very helpful, courteous and quick getting me checked out. I forgot to get the older lady's name that helped me find my work shoes, she's a gem! Thank you all and I will definitely be back to this location because of the service alone!”