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“I’ve been a customer since 2004. Always easy to connect with a person on the app or on the phone. Always friendly and helpful in person and in the drive up. Can’t complain about my banking experience with Star.”
“Jumped right in helped me get things done that I needed went really smooth I would encourage anyone that needs any type of Banking help to reach out to the very friendly and helpful company”
9AM - 6PM
4501 S Delaware Dr, Muncie
Banks
“It's great when you have banked somewhere for so long, you really get to know all the friendly faces. Like Haley, for example. So polite and sweet. You can tell she really likes her job and she enjoys working for such a wonderful financial institution.”
“I had a highly questionable situation and needed answers. These 2 went above and beyond to find the solution!!! S/O to Krista Corey and Kalie Fortune💪”
“My name is Jerry Kemp I want to say thank you to all employees and staff members at five Star Bank they have been very kind caring and helpful I am thankful and honored to be a customer to have a bank account with five Star Bank thank you to all staff and employees they have gone above and beyond to help me as a customer thank you”
“Wesley was amazing and helped me get a loan in no time at all, was such a great help with getting everything set up for me and my cosign as easily as possible as well as setting up a checking account for myself and it took absolutely no time at all, couldn’t recommend more thank you so much!”
“I absolutely adore the manager at First Merchants on Tillotson in Muncie, IN.. Tamra Brown , the banking center Manager Assistant Vice President, is so knowledgeable and friendly. I met her when helping an elderly friend put her final arrangements and wishes into place with the bank. I was so impressed with her that I opened my own account there the following month.”
“Absolutely love this Credit Union. The staff always knows me by name. I love banking with a institution that looks at me as more than just a number. Staff is always assertive, friendly an genuine in their care about their clients.”
“The branch manager, Nathaniel, was extremely accommodating and even stayed after closing to help us finish our banking. The entire team has been there for an average of 20 years and it shows. Great customer service and always greeted with a smile.”
“I absolutely love Northwest branch in Yorktown. They've been so helpful to me since I opened my account about 6 or 7 months ago. The staff are so kind and always willing to answer any questions I may have.”
“i really like, taylor
i loved my experience.
he helped me solve my problems.
eaze my worry.
help me plan for my future.
he, taylor, made me feel welcome.
and indefinitely; brighten the rest of day.
he also, gave me inspiration to help me prosper.
(;
thank you tay.
seen and speak soon!
jj. dangerously dominated.
p. available to u.
🩷”
9AM - 5PM
1934 Broadway St, Anderson
Banks
“I love this bank because all the tellers learn your name and call you by name when you come in for your banking needs. This is also great so you don't have to show your drivers license every time you wish to make a deposit or withdraw from your accounts but also gives me the peace of mind that someone can not steal my purse and just walk in and with draw all the funds from my account!! All the employees at this location are always so nice very helpful with any questions my family have about different banking needs and they don't act like pushy sales people to push into something you don't need so they meet their quotas for new accounts! I cannot say the same thing for other locations the only consistency I see across this bank name is the drivers license when doing any banking!”
9AM - 5PM
3737 S Scatterfield Rd, Anderson
Banks
“Billie was so helpful and caring when my father pass away. She help us with all matters dealing with my father accounts and investments accounts. She is very knowledgeable about investments. She never steered my father wrong. Banking at its BEST.”
“Been banking there for 35 years I have always been treated like I was a friend and just recently they saved me from a hacker that had me fulled and I would have lost $25,ooo I would have been bankrupt I'm 65 years old I would have been so broke I might have lost my house it's a bank that cares 💔”
“I went to another branch and felt they were not enthusiastic about helping us. But when we came here the staff were very enthusiastic and always helped with any problems we had. We are grateful for that.”
“The service provided by the staff was very satisfying.They where patient with the questions I had and clarified any concerns.completely satisfied with the services”
“Mr. Charles R, is kindness made person. Respectful and patient, always with a good gesture on his face. Furthermore, the agency is very clean and they are punctual and organized... I love having chosen this bank.”
“I tried calling teck support for problems with my mobile app. The first girl was extremely patient and kind, it was a horrible experience. But no fault of hers though. She couldn't hear me and I couldn't hear her. She was in the Philippines. The Philippines... After she got my app going , she sent me to another tech support person that told me I would have to call my phone maker to make my phone work with the app pin function. I gave up and called the branch. A kind man helped me and just a couple of minutes. He did a great job. I'm still upset about talking to people in the Philippines though.If Keybank doesn't support American workers, how can I support Keybank? Disappointed.”
9AM - 6PM
1913 E 53rd St, Anderson
Banks
“I was born and lived in NYC, then Hartford, then the Philly-area, the n Atlanta, then a suburb of LA and I'm now retired in Anderson, IN where we lucked out when moved here 23 years ago and picked PNC for our banking because of its proximity to our home.”
“Very nice pleasant people, not to put myself out there but my aunt does a transfer to me for what she calls my inheritance money. So she writes me a check I cash it and I put the money on my PNC smart access card which I understand is getting ready to be discontinued regrettably. What I'm getting at is when I go to other PNC branches the tellers almost judge you like. Like maybe I'm taking advantage of my aunt or some older lady or something. You can literally see the look of judgment and feel the vibes from the tellers. They seem as if I'm doing something wrong but it's a monthly transaction and that's just it, and these people at the scatterfield branch don't judge, they know who I am and that I'll be in there once a month and they're really nice people.”
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“Deann in the main drive thru window always does a fantastic job with my transactions. Polite, professional, and timely. Give her window a try and see for yourself.”