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“We recently had a cyber attack on our personal computer. We went to Star immediately & Cyndee at the Anderson Branch on 53rd St was amazing. She walked us through every step we needed to take to protect our financial information. She gave us such peace of mind & we are so thankful we bank with such an amazing company.”
10AM - 5PM
4501 S Delaware Dr, Muncie
Banks
“Megan helps me with all of question I ask her she.she really knows what say to you and tells you what's to been with your account she really knows her job and think you for all of your help”
“My name is Jerry Kemp I want to say thank you to all employees and staff members at five Star Bank they have been very kind caring and helpful I am thankful and honored to be a customer to have a bank account with five Star Bank thank you to all staff and employees they have gone above and beyond to help me as a customer thank you”
“The branch manager, Nathaniel, was extremely accommodating and even stayed after closing to help us finish our banking. The entire team has been there for an average of 20 years and it shows. Great customer service and always greeted with a smile.”
“I absolutely love Northwest branch in Yorktown. They've been so helpful to me since I opened my account about 6 or 7 months ago. The staff are so kind and always willing to answer any questions I may have.”
“This review is long overdue but Emily Blue was so helpful with a transaction regarding an unreasonable Chase hold that was being placed on a Real Estate transaction. There was no personal gain for her to step in and yet she provided excellent customer service. She is an asset to the bank and a reason to consider changing banks!”
“This group is so professional. They all work extremely hard and you can see things running smoothly and that’s what you want. They always make time for you. This is the type of bank you want to be with. Easy 5 stars.”
“Such a great environment! Savanna Aikin a loan officer there, has great costumer service skills. As well as the other staff they all strive to be a helpful face!”
“Very Friendly and down to earth staff. Always right there to help me with whatever I need when I walk in? Even my 4 year old Chug puppy loves the staff because he can’t leave there with our them giving him some kind of treat or lovins. And he Even Has His own Personal Account there and his own ATM Card. And Dad Has Pictures.”
“Mr. Charles R, is kindness made person. Respectful and patient, always with a good gesture on his face. Furthermore, the agency is very clean and they are punctual and organized... I love having chosen this bank.”
9AM - 6PM
1913 E 53rd St, Anderson
Banks
“I was born and lived in NYC, then Hartford, then the Philly-area, the n Atlanta, then a suburb of LA and I'm now retired in Anderson, IN where we lucked out when moved here 23 years ago and picked PNC for our banking because of its proximity to our home.”
“This is by far the best bank that I have used in my entire life:The Customer service is outstanding.The bank's Location is Perfect.The Facility is Extremely nice.The Wait Time is Great.The Variety of Bank Accounts are Super.Help and Advice are Next to None.The Professionalism should Win an Award.Terry May, "A Proud Customer"”
“Very nice pleasant people, not to put myself out there but my aunt does a transfer to me for what she calls my inheritance money. So she writes me a check I cash it and I put the money on my PNC smart access card which I understand is getting ready to be discontinued regrettably. What I'm getting at is when I go to other PNC branches the tellers almost judge you like. Like maybe I'm taking advantage of my aunt or some older lady or something. You can literally see the look of judgment and feel the vibes from the tellers. They seem as if I'm doing something wrong but it's a monthly transaction and that's just it, and these people at the scatterfield branch don't judge, they know who I am and that I'll be in there once a month and they're really nice people.”
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“It was a great experience. I have used star bank since 1990. They answered my questions and I didn’t feel rushed even though I went inside close to closing time.”