Fifth Third Bank & ATM is a reliable financial institution with a strong presence across multiple states, including Ohio, Kentucky, Indiana, and others. The branch offers full-service banking and numerous ATMs, many located inside grocery stores and open seven days a week. Customers appreciate the professional and courteous staff, especially for their patience and helpfulness in resolving personal banking issues. Staff members are described as knowledgeable, efficient, and dedicated, often making multiple calls or efforts to ensure problems are fixed. Customers also mention the friendly and humorous attitude of the employees, which makes visits more comfortable, even when abroad. Overall, Fifth Third Bank is known for good service, dependability, and a positive attitude, making it a trusted choice for banking needs.
Jenn and Summer are amazing! They’re both incredibly customer-service oriented. Jenn truly went above and beyond for my family while setting up our new account. Faith Third is definitely the place to be!
October 2024
Ariel T-Abair was professional, knowledgeable, respectful, and courteous. She was very patient with me because I asked a lot of questions. I even gave her my phone so she could help assist me. I was a little nervous, but Ariel made me feel comfortable. Thank you, Ariel. 10-5-24
June 2024
Had some issues with my personal banking account. Ariel A was extremely helpful in getting those issues resolved. Although she had to make several phone calls throughout the 5/3 organization, she did not stop until the issue was resolved. For that I am thankful.
