The Great Escape South Bend is a trusted business known for its quality products and friendly, knowledgeable staff. Customers appreciate the helpfulness of employees, whether testing pool water, assisting with hot tub issues, or helping select patio furniture. The staff is attentive, polite, and dedicated to providing a positive experience, making customers feel valued. The store offers a range of specialty items such as hot tubs, saunas, pool tables, and bars, with a focus on quality, though some products are priced higher. Many customers have been returning for years, highlighting the excellent service and support they receive, including repairs and maintenance. Overall, The Great Escape South Bend is recognized for its good customer experience, quality products, and helpful staff who go above and beyond to meet customer needs.
Best place to buy a hot tub or patio furniture locally. Great selection, fast and easy delivery, customer service above expectations including answering questions on water chemistry and proper setup of hot tub. Ask for Paul, he's the best!
If you’re looking for great furniture and accessories for inside or out look no further. Very helpful, friendly and professional staff with no pressure.
