Advance Auto Parts at 3129 Grant Line Rd in New Albany is a helpful and reliable store for automotive needs. It offers a wide range of products from trusted brands like FRAM, Carquest, and DieHard®. Customers can enjoy free services such as battery testing, battery and wiper installations with purchase, engine code scanning, and testing of starters and alternators. The store is known for its excellent customer service, with staff who are kind, helpful, and willing to assist with diagnostics and repairs. Many customers appreciate the store’s willingness to go the extra mile, including running diagnostics, fixing issues on the spot, and helping with battery replacements, even in tricky situations like parasitic drain or when batteries are fried. The staff's friendliness and helpful attitude have improved recently, making visits more pleasant. The store also offers the convenience of ordering parts if they are not in stock. Loyalty programs like Speed Perks are available, allowing customers to earn discounts on store items and gas. Overall, this Advance Auto Parts location is praised for its great service, knowledgeable staff, and willingness to help customers get back on the road quickly.
Tom was friendly, asked specific questions about my vehicle, recommended the correct replacement than installed it. In and out of the store in minutes
August 2025
I had a great experience. Kasey was very professional, patient and was a huge help. Please give her a raise. She put on caps to my tires and she was nice all around. Shout out to Kasey and shout out to this awesome store.
July 2025
And just what I needed, reasonable price, not long wait. Only way it could have been better is if there was no wait and it was cheaper. Haha let's just say better than I expected.
