Banks in New Albany, IN

18 locations found near New Albany

“If you want to feel valued, as more than a customer, THIS is the place to do your banking business. The people are AMAZING and VERY knowledgeable. They will make honest recommendations and alert you to many things you likely weren't aware of that really benefites you. Their business tools for small business owners is easy to use and they have options for everyone.”

4.7 Superb62 Reviews

“Pearly is the best I've seen in customer service, if you need a loan or want to do business with an outstanding experience, reach out to pearly and you will be taken care of from the start!”

4.9 Superb16 Reviews

“I can't recommend Dawn and Centra Credit Union enough! I had totaled my car on Tuesday and had already purchased a new one by Friday- during Derby week, which is one of the busiest times of the year for me. I wasn't able to take any time off, but Dawn made the entire process incredibly easy and stress-free. She was always accessible for rate quotes, payment options, and any questions I had along the way. She even handled the notary signing remotely, which save me so much time and hassle. From start to finish the whole process only took 3 days. Dawn went above and beyond with her communication, efficiency, and customer service. I'm so thankful for how smoothly everything went in such a stressful situation!”

4.1 Good30 Reviews

“Always friendly tellers and very happy to have humans for help. I’ve heard them with elderly client be extremely understanding and helpful. It’s appreciated!”

3.8 Good53 Reviews

“I love the small town feeling that this bank gives, we recently switched to German American from another bank because we wanted to be able to bank with people who were local. Somewhere where we could walk in and talk to our banker like a friend whenever we have concerns!
I really appreciate the people at this bank, they are always friendly when greeting me at the door and always eager to help where they can.
It means a lot to me as a small business owner and a mom of 3 to be able to work with people who really seem to care and have an ear to listen to my concerns.”

4.3 Superb12 Reviews

“Sarina Kenney went above and beyond and helped me refinance my car at an amazing rate. it’s been the easiest and a very quick process, she was very patient and helpful dealing with hardships from my original lean holders. I recommend her service to everyone and am very thankful for her and the entire process.”

3.8 Good33 Reviews

““Friendly staff great service and will do anything to keep your banking experience easy and convenient” Ditto!I have never been helped by people in other banks as nice and friendly as the people that work in this bank. I am WOWED by them!JeffERY”

4.7 Superb8 Reviews

“I Opened up a checking Account with First Harrison Bank Today...I Did Have A Account With Them Many Many Years Ago & .. I Did Owe Some Money, & I Paid It Today, They Were Very Respectful & Very Nice To Me . Great Place To Bank At & Everyone Is Very Friendly......???”

3.6 Good13 Reviews

“Besides being down town new albany area and a little out of the wah for anyone not being in that area, the branch is very nice and large. The staff are always quick to assist and most smile and acknowledge you. This branch has always been willing to answer questions when needed.”

3.4 Good27 Reviews

“The individuals working here represent what customer service should be. I know in the past it may have been a different story… but it’s a new chapter imo. They went the extra mile for myself and my wife in the past year we have been with them. Well done and thank you!”

3.2 Average39 Reviews

“I came in earlier today, and they were very busy. Adam helped me with what I needed. He was in between the counter and the drive through, getting people taken care of in every direction. Even though he was extremely busy, he still provided a professional and great experience while being personable. This guy was awesome! He's definitely a good one to have on the team. Thanks, brother!”

3.2 Average36 Reviews

“Always good service. Need to have better hours. Most people work 8-5
Banks in my area changed hours with no notice. Not being accessible to your customers at all.”

3.2 Average12 Reviews

“Dear Branch Manager,

I am writing to express my sincere appreciation for the exceptional customer service we received at your New Albany, Indiana branch on Saturday, February 21st.

We arrived shortly before 11:00 a.m. to exchange U.S. dollars for euros for a group of 20 students. Knowing the bank closed at 12:00 p.m., we were mindful of the time. However, the young lady who assisted us was incredibly kind, polite, and thorough throughout the entire process. She willingly completed 20 separate transactions so that I would not have to divide the funds later, which was extremely helpful.

Even though the process extended past closing time and we did not finish until approximately 12:45 p.m., she remained professional, patient, and gracious. Her willingness to go above and beyond did not go unnoticed.

Please extend our heartfelt thanks to her for her hard work and outstanding service. She represented your branch with excellence, and we are very grateful.

Aline Cambron”

2.9 Average22 Reviews

“Wonderful Branch! The employees are very helpful and polite. I am a new customer and they treat me as if I have always been there. Great people and amazing service!!!!”

2.9 Average30 Reviews

“I forgot to ask the name of the young female employee on the right side of the door. She is one of the best bank staff I have ever seen. The bank's relaxing music and office environment make both customers and staff feel relaxed. There is no other Chase Bank like this in California.”

2.9 Average39 Reviews

“I LOVE THIS BANK!!!!. What I love more is the people there. So Nice. Especially PAM...She is all ways SMILING helping me with bank account if needed. Shes a very hard worker. Everytime I see her shes talking with customer. Or helping me. I've been going here many years. Pam and first savings the BEST.”

2.7 Average8 Reviews