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“Pearly is the best I've seen in customer service, if you need a loan or want to do business with an outstanding experience, reach out to pearly and you will be taken care of from the start!”
“Cory was amazing to work with. This was the smoothest loan process we have ever gone through. Cory was very professional, quick to reply to any questions we had, helped us fully understand the process and made us feel very comfortable . We will absolutely do business with Cory and German American Bank again!”
“State street is my usual stop. Beside this bank taking care of business as usual, lady called with a suggestion, that is helpful. This is a great place to do your banking business”
“Always good service. Need to have better hours. Most people work 8-5
Banks in my area changed hours with no notice. Not being accessible to your customers at all.”
“Always friendly tellers and very happy to have humans for help. I’ve heard them with elderly client be extremely understanding and helpful. It’s appreciated!”
“I can't recommend Dawn and Centra Credit Union enough! I had totaled my car on Tuesday and had already purchased a new one by Friday- during Derby week, which is one of the busiest times of the year for me. I wasn't able to take any time off, but Dawn made the entire process incredibly easy and stress-free. She was always accessible for rate quotes, payment options, and any questions I had along the way. She even handled the notary signing remotely, which save me so much time and hassle. From start to finish the whole process only took 3 days. Dawn went above and beyond with her communication, efficiency, and customer service. I'm so thankful for how smoothly everything went in such a stressful situation!”
““Friendly staff great service and will do anything to keep your banking experience easy and convenient” Ditto!I have never been helped by people in other banks as nice and friendly as the people that work in this bank. I am WOWED by them!JeffERY”
“I Opened up a checking Account with First Harrison Bank Today...I Did Have A Account With Them Many Many Years Ago & .. I Did Owe Some Money, & I Paid It Today, They Were Very Respectful & Very Nice To Me . Great Place To Bank At & Everyone Is Very Friendly......???”
“Besides being down town new albany area and a little out of the wah for anyone not being in that area, the branch is very nice and large. The staff are always quick to assist and most smile and acknowledge you. This branch has always been willing to answer questions when needed.”
8:30AM - 5PM
4303 Charlestown Crossing, New Albany
Banks
“They where the only ones that trusted in me to loan me money on my first corvette, when others whom I had banked with for 10 years turned me down. 4 cars later, it’s the only place I’d go for a loan. Plus the staff is and always has been the best ??”
“I forgot to ask the name of the young female employee on the right side of the door. She is one of the best bank staff I have ever seen. The bank's relaxing music and office environment make both customers and staff feel relaxed. There is no other Chase Bank like this in California.”
8:30AM - 4:30PM
2218 State St, New Albany
Banks
“I LOVE THIS BANK!!!!. What I love more is the people there. So Nice. Especially PAM...She is all ways SMILING helping me with bank account if needed. Shes a very hard worker. Everytime I see her shes talking with customer. Or helping me. I've been going here many years. Pam and first savings the BEST.”
“The individuals working here represent what customer service should be. I know in the past it may have been a different story… but it’s a new chapter imo. They went the extra mile for myself and my wife in the past year we have been with them. Well done and thank you!”
“Wonderful Branch! The employees are very helpful and polite. I am a new customer and they treat me as if I have always been there. Great people and amazing service!!!!”
“I came in earlier today, and they were very busy. Adam helped me with what I needed. He was in between the counter and the drive through, getting people taken care of in every direction. Even though he was extremely busy, he still provided a professional and great experience while being personable. This guy was awesome! He's definitely a good one to have on the team. Thanks, brother!”
“Dear Branch Manager,
I am writing to express my sincere appreciation for the exceptional customer service we received at your New Albany, Indiana branch on Saturday, February 21st.
We arrived shortly before 11:00 a.m. to exchange U.S. dollars for euros for a group of 20 students. Knowing the bank closed at 12:00 p.m., we were mindful of the time. However, the young lady who assisted us was incredibly kind, polite, and thorough throughout the entire process. She willingly completed 20 separate transactions so that I would not have to divide the funds later, which was extremely helpful.
Even though the process extended past closing time and we did not finish until approximately 12:45 p.m., she remained professional, patient, and gracious. Her willingness to go above and beyond did not go unnoticed.
Please extend our heartfelt thanks to her for her hard work and outstanding service. She represented your branch with excellence, and we are very grateful.
Aline Cambron”
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“If you want to feel valued, as more than a customer, THIS is the place to do your banking business. The people are AMAZING and VERY knowledgeable. They will make honest recommendations and alert you to many things you likely weren't aware of that really benefites you. Their business tools for small business owners is easy to use and they have options for everyone.”