Building Materials near New Albany, IN
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14 locations found near New Albany
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6000 Grant Line Road, New Albany IN 47150
“I'm an individual, while most of their customers are builders or contractors. They seem to be used to dealing more with builders, but they tried to help us out to make up for our lack of expertise. Our sales rep came out to do measurements and offer advice that really helped shape the project and give us direction. There were a few imperfections after delivery, but everything came together and the result looks good.- They had a 30% restocking fee at the time, which was supposed to include return freight. We brought back 6 (of 12) bags of unused masonry cement that were not needed. We weren't told about the fee or that they could pick them up, so we were surprised to not get a full refund once we hauled them there. They are planning to change the policy to 20% (plus return freight for anything they have to pick up) which seems more reasonable.- Several limestone slabs had chips on the corners and edges. We changed the design to make them work, so it wasn't a problem for us. I was a little surprised that it is considered normal to deliver them this way, but they would have been willing to swap them out if we had requested it.- The pallet with the stone had a layer of white powder covering 1/4 of it, which took extra time to clean off. It was still pretty dark when it was delivered, so we didn't see it until later. They probably would have fixed this problem if we had asked, but it wasn't worth the delay.- Delivery was quoted at 5-7 weeks and it was about that long. Communication was pretty good throughout that time, though there is no mechanism to know the exact date of arrival ahead of time so it can be tricky to schedule masonry work until the product is actually received from their supplier. (Unless you want to pay more to have it shipped separately)”
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1100 Ulrich Ave, Louisville KY 40219
“Busy place. I delivered there and met the Lead Forklift operator. Hadn't ever met an employee that had a come one come all vibe. Great to do business with Kind Hearted professional ppl.”
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4400 Poplar Level Rd, Louisville KY 40213
“Everytime I come here the staff is courteous, knowledgeable, likes to know you on a first name basis and I've never had to wait on material. I have been coming here for over 25 years and some of the staff has been here that long too. Beacon is a one stop shop for all your roofing supplies and I highly recommend them.”
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3915 Business Park Drive, Louisville KY 40213
“I recently purchased some drop ceiling tiles and then the framing where they would go in for a contractor to install, but then our schedules never lined up so I decided to just drywall the space with access panels. LNW was very accommodating to me with returning these items and giving me a refund, even though I was told they usually don’t allow refunds for the materials I bought since they can get damaged. However, Branch Manager Brett said he would work with me on this return and I SO appreciate it! My home rebuild after water damage has been made stressful by some contractors who have lied, tried to nickel & dime me, haven’t done the work up to code or manufacturer specifications. It was a breath of fresh air to finally work with a business that’s customer service oriented. I HIGHLY recommend L&W supply!”
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3rd Ave Bldg 260, Jeffersonville IN 47130
“Ladies and gentleman - let me tell you. If you want quality service and exceptional value this business is the place for you. Now, my experience is solely with the cabinet making side. I didn't shop the floor of the main warehouse. We dealt with Jacob to turn our drawings for our kitchen cabinets into a solid, wooden reality. We ordered up some ordinary base cabinets and a complex pantry/built in stove unit, and Kentuckiana Warehouse provided quality craftsmanship AND... When we had two small issues with our order, Jacob stood by their product and helped us solve the problems immediately. Needless to say, I am thrilled. You may also like to know this: you'll pay about twice as much money to get something similar from Menards. (I had a quote from them.) At the end of the day, here's what I got: high quality customer service, an excellent product, and a fire sale price on these cabinets. If you're looking for high end custom cabinets then you'd want to look somewhere else. (And you'd pay 2x-3x as much.) But, if you want durable, solid wood cabinets at the best possible price - anywhere - then this company will suit you perfectly.”
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1010 Industrial Boulevard, Louisville KY 40219
“This place is my go-to for anything i need!Never -not once have i been dissatisfied. The staff go above and beyond for my business and i highly recommend you give them a visit and prove me wrong!!!!?Thanks You Southland for always being there for Louisville period!!!!!”
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414 E St Catherine St, Louisville KY 40203
“Customer service was great... they took the time to explain some of the products I was getting.. had a great experience in definitely gonna be doing more business with these guys 👍 👌”
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620 Industry Rd, Louisville KY 40208
“Jerry and Brian have been working the front desk for over 30 years and have been helping me out for almost that long. I can never say enough good things about the people that work for this company.”
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5301 US Highway 31, 4919 US-31 North, Clarksville IN 47129
“I just left Ky Indiana Lumber. Shout out to Patrick and his Mgr - they were super helpful. I called ahead and advised what I wanted. I told them that even after getting off work early I was still going to arrive pretty close to closing at 3:30. They said no problem -come on over. My transaction caused me to keep them 15 min past closing. You would have never known because they were kind and service-minded to the last second. In fact every time I have dealt with this company previously they are always kind and helpful. Consistent Customer Service is so refreshing! Kudos to you K-I Lumber!”
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4530 Bishop Ln #103, Louisville KY 40218
“The switch to Will Call was not ideal but that being said, the fulfillment center does a great job at getting you parts in a timely fashion. Typically next day, worst case two day.”
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3319 Industrial Pkwy, Jeffersonville IN 47130
“Didn’t realize it was no longer a retail store but staff was friendly and helped me find what I needed so I could order online. Got here in one day like they said”
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2910 Blankenbaker Road, Louisville KY 40299
“Hardworking and professional team. This is my second time here, and the experience has been great. Many metal shops have unmotivated workers, but not this one 👍👍👍”
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1000 East, Hwy 131, Clarksville IN 47129
“I love the Home Depot..this store has everything including a very helpful and knowledgeable staff. I buy plants in the spring and fall. Great selection. I buy anything I need for my house, yard and lawn at Home Depot. Not happy with a purchase, no problem customer service will help you get it right. Not sure about a product, ask. You could save yourself a lot of time and energy when someone explains how to use what you are buying.Home Depot has been around for quite awhile, thank goodness!”
