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“I came in because my phone was altered. I came in and the guy was super helpful. He showed me what I had done to change it and he then told me how to prevent it from happening again. Thanks guys!”
“Love this location. Anything I come in for support they are there to help! Im just an old lady and they always make me feel welcome and never make me feel overwhelmed. They always ensure I understand!!!”
10AM - 7PM
2736 Charlestown Rd, New Albany
Mobile Phones
“Cory is amazing. He went above and beyond to help us get our phone service started. Even helped us set them up. And told us about the android family app that allows us to parental control our daughter's phone. It's wonderful. ? I highly recommend Cricket. The service is great. And their customer service is even better. ?”
“Love Metro PCS, have had them for years. No contacts, so you don't have to worry about switching to something else if you don't like it and paying high contract cancellation fees. I got 4 lines unlimited data, and hotspot and insurance for 170$ a month.”
“Tim Herman, who works at your New Albany locale, is quite simply the EPITOME of Customer Service. He is patient, knowledgeable and quite informative. He answered all my questions in great detail. I NEVER felt pressured to purchase anything. He enjoys his work and it shows in his actions. I switched from AT&T and he made the process seamless and stress free!! My experience purchasing cell phones, watches and a tablet was wonderful and that is ALL because of Tim. He sets the bar for Customer Service. I will tell my friends and family to see Tim Herman before purchasing a new cellphone. T-Mobile is a better company simply because Tim works for you. He is clearly deserving of much more than a mere "pat on the back!"”
“Went into troubleshoot my phone with a girl that workedShe was very friendly so I did what she told me to got a new phone took it to her she programmed it.no complaints at all good and friendly service”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Daivyon was excellent!! He was incredibly helpful and knew exactly what to do with my account. He was very professional and so polite. He explained offers and options. I had a great experience!!! I am telling all my friends and family about Verizon!! Daivyon is a great employee! He is the best!!”