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“Dylan was very professional. He was very knowledgeable and understanding when it came to helping me with all my needs. Definitely recommend this location to anyone seeking services with AT&T!”
“I had the greatest help ,I'm legally blind and don't know anything about phones so the young lady took care of everything I needed she was sweet as could be and I'm so very thankful she will be getting a card from me soon thanks again”
“Kyle was extremely helpful. Made what we thought was going to be hours of annoying phone plan and carrier drama actually less than an hour and with no difficulties at all. We had difficult questions for him to answer and difficult problems to solve and he made it all look easy.”
“I'm a Verizon guy.... but a lady friend smashed her phone and needed help getting a new one. A very nice fellow named "Gene" treated her very well ! She got an upgrade, a new case & a tempered glass screen saver for about 160$ ! Anyway.... She loves the new phone!& I feel like a Superhero! Just saying.”
“Went to Russell Cellular Verizon to upgrade my phone to Apple iPhone 17 pro max. The staff was very knowledgeable and helpful. They helped me find the best deal. As a senior on a fixed income I really appreciated that! Very happy with their service and with my new iPhone!”
“Alexa was amazing! Super knowledgeable, accommodating, and helpful... She even stayed after her shift to help me update my plan and get a new phone. Need assistance from T-Mobile in Jeff, ask for Alexa!”
“I would like to recognize Courtney at Spectrum’s Charlotte, North Carolina call center for the exceptional customer service she provided. She helped me close my elderly mother’s Spectrum account, and from the beginning of the call she was patient, professional, and incredibly helpful. Courtney handled every detail with kindness and respect. She turned what I expected to be a stressful experience into a positive one.
Courtney is a wonderful example of what great customer service should look like. I hope Spectrum recognizes her for the outstanding job she does. Thank you, Courtney, for your professionalism and genuine care.”
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“I recommend everyone should come here!! The manager AJ is very professional and he is awesome. . He will work with you on giving you affordable deals. Thank you AJ!!”