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“Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?”
“It is my sons birthday and Daniel the sale rep really helped be save money and discounts on my bill overall. I got a new iPhone 14 for my son. Very kind and understanding. He really help me get the most for my money. Thank to him and thank to Verizon.”
“Pierre West at the Dupont store was super helpful! He was patient, good humored, and solved our problem with the T-Mpbile router. You can't ask for more from a service person.”
“Had a problem with my phone crashing. Staff was amazing and stayed with me through the whole process of transferring my data to my new phone. My new favorite store.”
“Jaden said “ Hello” which Verizon could not do! Couldn’t even get a wave or a head nod from from Verizon. Jaden was knowledgeable friendly and knew his craft. You could tell he didn’t see this as a job. He comes to work to work. He needs promoted with accurate pay promptly. Or I can’t promise our company won’t come and try to take him. People like him are hard to find if you don’t hold onto him somebody else will pull him from your store. Guaranteed. He’s a miracle in motion you better hold onto him.”
“Went in today and had huge account lockout issues from getting a new primary number. Phone CSR wasn’t helping me and so I was paired with Kimaree. She was patient and knowledgeable and helped me get my account unlocked. Would recommend getting any phone questions/services through her.”
“The staff was kind and helped resolve my issues after agreeing something was wrong, they walked me through everything and I had a pleasant experience, I’m not sure who helped me but one was maybe a manager? I didn’t really catch names ?”
“The manager (Lexy I think) was great. I had clicked on something that I shouldn't have and messed up my phone. I stopped in, she took a look and after a few minutes, had it restored to like new. No pressure about upgrades and didn't make me feel stupid for doing something I shouldn't have. I will be back to her store. Thank you! Great service!”
“They helped me upgrade my Internet to a faster speed for the same price. I’m paying now. They also helped me get a faster modem to handle that Internet. Also, in the past, I’ve come to them to upgrade my cell phone plan, and they’ve been extremely helpful. I would highly recommend these people. If you’re looking for an upgrade either on your Internet or your cellular line, definitely reach out to them. There are the people to go to, and they have excellent prices.”
“Had Lloyd installing, went smoothly, internet 500mbps upload and download when testing hard-wired. Would be a 5 star if frontier was able to facilitate same day or next day burying of the line. Said 2 weeks which makes mowing a bit more of a difficult task and feel bad for neighbors who get back of yard it goes through.”
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“Phillip is so great at what he does! Helped me choose a phone right for me, was patient, kind and knew exactly what to do, and of course, that made the process go so much faster. Also, while I was waiting for everything to download, he helped an older gentleman, guessing passwords, setting up new ones, even talking to his wife on the phone ?Phillip is a great employee and especially, a good man!”