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“Jay at Verizon was fantastic to work with. He was friendly, knowledgeable, and made the whole process quick and easy. He explained everything clearly and made sure I got exactly what I needed. Great customer service — highly recommend asking for Jay if you visit this store!”
“Jay at Verizon was fantastic to work with. He was friendly, knowledgeable, and made the whole process quick and easy. He explained everything clearly and made sure I got exactly what I needed. Great customer service — highly recommend asking for Jay if you visit this store!”
“I had a good experience at the Glen brook Mall ATT store, Nolan was very nice and very patient. Me and my husband made an appointment with Gavin on a day that he was not even scheduled to work and he said he would be there just to get us new phones so we showed up at the scheduled appointment time and he never showed so his co-worker Nolan took care of us!!!”
“This has been my store for the last 4 years. I have a pretty big family plan. The price is right. It's not too bad when you need to add a new line. Also, this location is never too busy, so I can get in and out quickly when I need to get a new phone or change a setting.”
“Best customer service in the business! Not only did Robert resolve the issue I was having with my account but he taught me a few things also. I'll never go to any other cricket store.”
“The Cricket store on Broadway St in Fort Wayne is amazing! Store manager, Francisco, is very friendly and a real techy! Highly recommend this store.
Chuck”
“Jermel at AT&T was great! He made my switch to a new carrier and new phone easy. He went out of his way to even get all my items transferred to the new phone. He is definitely a good representation of AT&T!”
“Came in saw Jonathan he was wonderful he answered all my questions and helped me out with my new phone had the best experience ever u should give him a raise great job! Sincerely Robyn Rothgeb”
“Mr Fansico is a dear. In least than two weeks he has helped find Facebook account Instagram account. I thought I had lost forever in the new phone. He also just showed me that have enough storage on both devices. He also told about cloud storage is best the devices safety. Give him a raise. I'll ask for him. He's patient and respectful. I'm not too good with technology. He really made my days”
“I've been with AT&T for years. I never run into many issues. However, I was looking over my bill and realized I was getting charged for a phone line that should have been cancelled over a year ago. I came into this location and was assisted by Josie. She went above and beyond for me and reassured me she would make it right. Very nice to have that kind of service.”
“I recently visited this store for a screen repair and to purchase a new phone case. The service was exceptional from start to finish. The staff were knowledgeable and friendly, quickly diagnosing the issue with my phone and providing a clear and fair estimate. The repair was completed faster than expected, and my phone works perfectly now. The selection of phone cases is extensive, and I found a high-quality, stylish case that offers great protection. Highly recommend this place for both repairs and accessories!”
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“Jacque Matthew’s did a fantastic job of helping me add services onto my plan! His tips & suggestions were very helpful, and he was kind & professional!”