Old National Bank is highly praised for its friendly and helpful staff. Customers appreciate the employees who go above and beyond to assist with various needs, such as setting up accounts, transferring money, and handling wire transfers for home purchases. The staff members, including Keilah Hansen, Rosie, and Jesús Pinto, are noted for their kindness, diligence, and excellent customer service. Customers feel well taken care of and value the personal attention they receive. Overall, the bank provides a positive experience with staff who are attentive, professional, and eager to help with different banking needs.
Had a great experience with Keilah Hansen (second desk to the right when you walk in) that went above and beyond. The lady behind her has an awesome personality too.
May 2025
I don't know what I would do without Rosie. She has worked with me and my kids on so many different things from CDs, setting up bank accounts that we can transfer money between, and helping me with wire transfers when I was buying a home out of state.
May 2025
I was having so much trouble when finally getting a hold of the right place they immediately took care of the problem but all along the way the customer service rep and the Newburgh bank went above and beyond to help me with my situation. I sure do appreciate it. Thank you so much guys thank you