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“Knowledgeable and friendly staff - didn’t have to spend all day waiting for assistance. Every time I’ve walked in, I’m greeted by my name and with a smile.”
“We worked with Mr. Sparrenberger and used his bank's Mainstreet Mortgage program. Putting 10.1% down and having no PMI left money to do a few repairs and to help our kids with their college expenses. Their interest rates are quite competitive and they made the whole process quick and painless (which is a far different experience from what we had with our first home).”
“Always ready to help at every branch and at every location. They are amazing, bending over backwards to accommodate the need in every respect of the word, every time. And this helpful approach is consistent from the teller, to the branch manager, to the loan officer and in every encounter. Crediting policy is consistently applied, fair, and it is predictable across myriad platforms and from branch to branch. I do own any stock in the enterprise, nor is anyone to whom I am related, no pesonal friend or business relationship associated me in the employ of FFSB to my knowledge. They are just simply GOOD at what they do!!!”
“Had a great experience with Keilah Hansen (second desk to the right when you walk in) that went above and beyond. The lady behind her has an awesome personality too.”
“Whoever disses this institution is either disingenuous or incompetent. The fraud detection system here is SO MUCH BETTER than at LFCU. Much easier to interact with and get problems solved. I switched over to them from LFCU last week.”
“Ian a teller at this branch provided excellent customer service! I made a deposit of a 3 rd party check and needed to know when it cleared. He personally called me to let me know when it posted. ?”
“The staff at the Newburgh branch were very supportive when my wife died. Not only did they know all the legalities involved with closing down her accounts, but they listened to a broken hearted husband grieve the loss of his soulmate. I'll never forget their kindness and caring. Thank you LNB”
“HFCU is the best bank around I've been banking there for 10 years they have gave me personal loans and they also gave me a car loan. They have just help me out when I need them. This bank is really awesome”
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“Alani and Anthony and Jamie were a great help especially Alani . Alani was so patient with me as I didn’t know how to do anything about what I needed to be done. She took great care of me and she helped me set up an account. And others things I needed Anthony stepped right up and helped out as well. Jamie helped from the counter as putting money in my new account that Alani helped with as well. I know I was a handful , but Alani was very sweet and helped with all my needs and she was so so patient and helped me to understand all that I needed Done. I appreciate the kindness of all of the employees. Everyone was very nice and ready to help me with anything I needed. I will tell all my family and friends to come here and ask for Alani. Have a Merry Christmas. God Bless”