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“Desmond was very welcoming and helpful. He spent about 1 1/2 hours with us having us try about 8 different mattresses then showing us the payment options for our 2 preferred choices. We went home to compare and discuss these results. We decided last night to purchase from him and returned this morning to do that.”
“Taylor made our buying experience seamless and low pressure! We found exactly what we we're looking for, definitely recommend Hoosier Mattress to all our friends and family”
“Jim the owner is really friendly and I enjoyed a conversation with him. His business is a walk back in time with so many treasures. Just really love stores like this.”
“Amazing store! Very clean and organized. The staff are really friendly. They have a great assortment of options to choose from. As an interior designer, I’m very happy that I stumbled upon this specific location.”
“I have to give it up to the NEW General Manager, TIM! My uncle rented a laptop from this store on 6/25/22, the first payment was due July 3. Due to being on disability, he only gets paid 1x a month. Since the 3rd is Tomorrow.. (on a Sunday), disability payments were given on Friday the 1rst. Which also caused the payment to AARONs also removed Friday the 1rst. My uncle decided to not lease the computer and returned the computer back to them on the 1rst. However, the $147.00 dollars was removed from my account on the same day he returned the computer. I was very upset because of this, I was worried because I read that Aarons DO NOT GIVE REFUNDS. HOWEVER!!!! TIM KNEW MY CIRCUMSTANCES AND HOW THE PAYMENT IS DUE ON THE 3RD EVERY MONTH, UNLESS THE 3RD RUNS ON A WEEKEND. TIM DID NOT ARGUE THE RULES , HE DID NOT HOLD IT AGAINST ME THAT HE IN FACT INFORMED US THAT THE PAYMENT WOULD BE TAKING OUT ON THE 1RST DUE TO THE 3RD BEING SUNDAY . HE DID NOT REFUSE NOR HESITATE AT ALL AND HE REFUNDED THE $147.00 BACK TO MY ACCOUNT! HE WAS NOT RUDE AT ALL ! HE WAS VERY KIND AS WELL AS UNDERSTANDING TO MY SITUATION. HE MADE SURE THAT NO MATTER HOW LONG IT TOOK HIM TO GET IT FIGURED OUT TO BE ABLE TO REFUND MY ACCOUNT , HE WAS ON TOP OF IT! TIM WENT EVEN A STEP FURTHER AND HE CALLED MY PHONE AND LEFT A VOICEMAIL TO LET ME KNOW THAT HE SUCCESSFULLY REFUNDED THE MONEY TO MY ACCOUNT! IT IS SO RARE IN TODAY'S SOCIETY, TO HAVE A PERSON GO ABOVE AND BEYOND TO MAKE THINGS RIGHT WITH THE CUSTOMER, EVEN DESPITE THE FACT HE DID IN FACT MENTION THE PAYMENT BEING REMOVED ON THE 1RST TO ME. THANK YOU TIM FOR YOUR HELP AS WELL AS YOUR KIDNESS!”
“Just got my mattress today with a power base. We bought the innate mattress and so far we love it. RJ and Jeff at the store were great to work with. The experience was top notch! No pressure to buy a mattress that was going to make them more money. They asked all the right questions and explained the company to me. I love that it’s a local company and the mattress is made in Indiana. Don’t be fooled by smoking mirrors and fancy sales pitch. I was looking for 6 months and have tried probably 20 different mattress. I actually helped them sale a mattress to a guy that was on the fence. He bought the mattress that I was my first pick. The wife ended liking the one we got better.
6 months later
I still feel this mattress is the best mattress I have ever bought. My back is actually getting better. My wife and I are totally satisfied.”
“Had some confusion at the store and they said my mom's ottoman was at the warehouse. I came in last minute so she could have it before Christmas and the guy was excellent. He fixed the paperwork, got me the ottoman, and it was all handled in less than 10 minutes.”
“Tom Hall was assisting us when we bought our bed. He was very thorough and very low pressure giving us the opportunity to make updates on our old bed. We appreciated his kindness and expertise. Excellent in sales!”
“The At Home store is so versatile but my two favorite seasons to visit are definitely Halloween and Christmas! Their selection, themes, prices and sales are great.”
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“We have bought furniture from Godby in the past, they are very knowledgeable and easy to work with and have good prices. We have been working with Bruce, he is the best!!”