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“My usual teller Heather is so helpful. She made it a pleasant experience to deposit my weekly check(s) and gave me helpful information about money market accounts and current rates. Always calm and thoughtful, Heather makes me glad to be a 1st Source bank depositor!”
“The girls at Everwise were most helpful and took their time to make sure I understood what they were doing for me. I give them a 10 out of 10. Thank you for great employees”
“Did what I needed to do, no fuss, no muss...1st Source always treats me with respect and convey their appreciation for my business. Friendly staff across the board. Plenty of convenient locations to serve my needs.”
“Personally, I love this place !The staff is so friendly, and I get to do my banking with experienced people.My favorite person here is Judy. She used to be a teller when I was younger, but now she works at the second desk near the vault.If you do your banking in person like my family does you'll get to know the staff on a first name basis.Yes, we use the ATM and the drive up teller, but only on rare occasions.I'm taking off once star, though, because twice I've had issues with my personal banking with separate tellers each time after having made my deposits and my receipts being printed. They said money was missing, but on both occasions, I was made to feel as if I robbed them or the issue was on my behalf.Personally, I did not like that. I feel as if once I leave the premises, my banking is done, and especially if a receipt was printed.We have been banking with this brank for over 20 years for our business need and myself for around 10 years on my personal accounts, and it's only been 2022-2023 that these issues arose.”
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“In are small town of North liberty we as a community have close relationships with one another and the girls at 1st Source Bank are apart of that. They are so very helpful to me and attentive. They share their lives with me and I with them and always go above and beyond. I'm always greeted with a kind word and look forward to smiling faces. Thank you for all you do.”