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“This is my go-to rental place, the staff here are always very friendly and the vehicles are clean and they get me on the road quickly. I rent vehicles several times a year and for family vacations, and I always start my search at this branch.”
“I worked with Aaron Berger when I needed a rental after someone rear-ended my vehicle. He picked me up from Gurly Leep body shop to take me to Enterprise. He was very nice and polite. He explained everything very well and answered any questions I had. The website made it easy to update my rental drop off date and time. My only issue: at Enterprise, when Aaron was trying to explain rental stuff to me and have me sign the papers, his co-workers were LOUDLY talking next to us. I wish the employees would learn to be respectful when customers were inside the building. They didn't say anything rude (they were talking about dancing, lol) but the fact that they were nearly shouting and I was struggling to hear Aaron was annoying).”
“Very friendly people with the desire to take care of the customer. The cars are always in really good condition. If I had to pick on one thing, the windows could be cleaner than they leave them. Simple for me, clean the windows yourself when you get home. Otherwise fantastic people!”
“Best experience!!! Luis at the Orlando airport helped us pick the perfect car!! It was my daughter's birthday trip so he helped us get a car she LOVED!!! Everyone was kind that we worked with. Luis went above and beyond! We will for sure be back!”
“The woman and man that operate the desk at the airport were more helpful than I have ever experienced renting a car. They went far out of their way to make sure I was taken care of. 5 Stars! Thank you Enterprise”
“Now thinking again, to rent to own from this company. I don't know if I can or not? So I can't rate them higher yet. Yes, prices are high there, but they don't pull your credit. Otherwise, no issues with the cars I rented for a short time. People were nice to us.”
“This location doesn't have a ton of options however they were very nice and accommodating. Only issue was the windshield needed to be cleaned thoroughly. Not a big deal.”
“I recently had Vince and his mechanics do you work on my vehicles I normally don't trust anybody to work on my vehicles except for me but after meeting Vince and his mechanics which I did get to me everybody there as such a friendly place I will never take my vehicle anywhere else and I have a small fleet that I trust Vince and his mechanics with and his prices are the best around you have to make an appointment but once they get your car in the work is done fast and with professionalism Vince makes sure of that I believe that Vince inspects every job”
“The only issue we had was no transponder when we paid for a daily rate for unlimited rolls. Driving through Indiana and Ohio, we had to pay our own tolls back and forth. We did call customer service and they did refund us the charge. We had to get a total of 3 cars because of minor issues. Overall the cars were great.”
“Friendly team, but it took a really long time to get the car when I got off the plane. This is because they have a shared space with Enterprise and another company. So, you end up having 3 companies doing business with one employee. But, I had some time so it wasn't a big deal - just be aware the same may be true when you return the car.
Otherwise, the car was clean, functional, and no issues.
South Bend Airport has the cars all in one parking lot, so regardless of who you are renting with you head out the same way. Alamo, because it is the cheapest, has the longest walk.”
“First car had issues after leaving area, tried calling in and that was a total nightmare and absolutely no help took it back to where I rented it from and they were very helpful and exchange the car”
“Was worried, because older reviews are not great for customer satisfaction.
However my experience was good. Had what I reserved, clean, and ready at pickup time. Employees were nice”
“I had a question about my car rental. The help I received was very good and my question about the oil service was solved. The customer service was very friendly, I felt very comfortable and would stop by again if I had a question”
“Went here twice. The second time they had to chage my car as the one I reserved was unavailable. However, they gave me a van for the same price as the sedan I booked.Beware this is a relatively small car rental, if someone decides to keep their rented car for an additional day, it is possible that they will have to change your reservation (it can't be prevented by the staff).Staff are very friendly”
“Super friendly. The car rental agencies are paired up together. You rental car is in an open parking lot, so prepare for a long walk and a hunt and find if you don't listen carefully to where it's parked.I would have given 5 stars but the return location closed at 5 PM so there was no one to return my keys. I dropped them in a box, that's not the issue. I like to get a confirmation of date and time and invoice. Otherwise, good car, decent price no issues.”
8AM - 11:30PM
4643 Progress Dr, South Bend
Car Rental
“I really wish I remembered the gentleman’s name who helped me when I picked up the vehicle (rental). Such great customer service. He was polite and professional. My only complaint and downfall about the car (SUV) was that it desperately needed an oil change, and the vehicle tires needed to be changed. I had to buy two quarts of oil to feed the vehicle. Not to mention dealing with slow leak and having to fill up the tire every day was a pain in the butt, [because we all know air isn’t cheap, especially for one tire]. The vehicle survived my family’s one week trip. We traveled from Indiana to Savannah Georgia for two days. From there we traveled to Orlando Florida for three day. Lastly, after Florida, we traveled to North Carolina for a two days. Despite the vehicles issues, I would still rent from Avis Car Rentals. Thank for the experience.”
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“As you know, buying a vehicle can be somewhat exhausting and frustrating. I went to five other car lots (with horrible experience) before I came upon Affordable Auto Rentals & Sales. I walked in and met a man named Joel. I asked him a couple of questions and he was direct and straight to the point. I didn't get the feeling that I was being taken advantage of. Joel is fair. My experience with this dealership was amazing and I'd recommend them to anyone; if your looking for a vehicle.”