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“OMG Robin is a rockstar!!!!!! Superb customer service and so pleasant. She saved us from having a diastorous valentine's day card mailing experience. Who knew nonmachineable was a thing ?”
“Yesterday I had the opportunity to have my wedding there ceremony was outside and reception was inside. The staff did amazing I can’t express the thanks I have for them. The bartender was amazing”
8:30AM - 12:30PM
2225 Great Lakes Dr, Dyer
Post Offices
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
“Had a passport appointment today for my son, Ashea helped us and she was amazing! Super friendly and explained the next steps for my son's passport. It was super quick and easier than I thought it would be. Thanks Ashea, keep up the great work!?”
“I personally never had a problem since I've been going there which I have been going for the past several months 7 months to be exact and I never had a problem the only concern I have is that the post office is so small when it is a lot of people in there they stand too close to you that's why I go as early as I can to get in I've never had a problem anytime I go in there I'm not in there for a very long I'm going to get the guy's name and post it here when I go in there today have a wonderful day everyone if that doesn't work for you maybe you should find another post office”
“Shout out to Nikki! She was so patient and kind while sending out my customs package. Rest of the staff seemed very attentive to other clients as well. Great first experience at this location!”
“I have been going here for 16 years and never had any issues at all.Sometimes when customers cant get their way they do become angry and leave bad comments.I know because I worked for a different Post Office for 38 years so I know how customers can be.keep up the good work HIGHLAND POST OFFICE!!!”
“I have only been here one time. My visit was simply to purchase stamps. The lady behind the counter could not have been nicer. I really like how the building looks too. The outside is quasi-futuristic and is an architectural wonder to me.”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“One of my favorite post offices ever! I got my passport here and that was really exciting, service was helpful and polite. I come here out of my way to drop off mail and packages”
“I’m grateful for the opportunity to share my recent experience and overall observations regarding the Merrillville Post Office. I’ve been receiving mail from this location for many years, and as an adult with my own address, I’ve had numerous opportunities to witness how this post office operates.
Let me begin by highlighting my most recent visit, which was exceptional. I was assisted by Mr. Marciano, who is frequently present at the front desk. In fact, he’s there so often and carries himself so professionally that I initially assumed he was a manager. Mr. Marciano is consistently knowledgeable, patient, courteous, and highly professional. His assertiveness and ability to remain positive even during times of high customer volume, are truly commendable. It’s clear that he genuinely cares about delivering excellent service.
Another outstanding team member I want to recognize is Mrs./Ms. Kay. She has also assisted me on many occasions, and every time she does so with a peaceful, helpful demeanor and a positive attitude that stands out. Her professionalism and leadership shine through, even when the workload is heavy. I’ve noticed her impact on other customers as well; her approach leaves a lasting impression and uplifts the environment for everyone.
Lastly, I’d like to commend Mrs./Ms. Ashley. Although she may be newer to the service desk compared to the others, her kindness, positivity, and professionalism are already apparent. She appears well-trained and brings natural warmth to her interactions with customers. These traits are especially valuable in a role like this.
As a retired U.S. military veteran and former employee of the Gary, IN Post Office, I deeply appreciate the importance of reliable, respectful service and I recognize excellence when I see it. These three individuals, Mr. Marciano, Mrs./Ms. Kay, and Mrs./Ms. Ashley, embody the values of the United States Postal Service. They not only show up day in and day out, but they also truly care about the community they serve.
While I’ve noticed areas where the USPS has improved over the past 10-15 years, I am sincerely thankful to have the Merrillville Post Office as my local branch. It continues to be a place I can count on for excellent service.
Thank you again to Mr. Marciano, Mrs./Ms. Kay, and Mrs./Ms. Ashley for your dedication and hard work. You are seen, appreciated, and make a real difference. God bless you all!”
8:30AM - 12:30PM
7142 Calumet Ave, Hammond
Post Offices
“The lady who usually works here is always professional and helpful to me. If I have a question, she answers it the best she can. She’s human, so I know sometimes there’s more work to do than she has hands. I couldn’t do her job. A lot of rude customers come to this location and talk to her any type of way, and expect that “customer is always right” mentality. Hopefully they get some additional help at this location.”
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“The ladies at the front desk are always so friendly and they always have what I need to ship items. This is by far one of the best post offices I've been to.”