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“Had a passport appointment today for my son, Ashea helped us and she was amazing! Super friendly and explained the next steps for my son's passport. It was super quick and easier than I thought it would be. Thanks Ashea, keep up the great work!?”
“Great Post Office I’ve ever been to. Most offices have rude workers, but Debra is the sweetest, down-to-Earth lady ever. And this company should offer her a top employee bonus for being crazy kind, even under pressure and distasteful customers. She decorates, offers candies, does extra cleanings, and gives the Post Office the proper name that would expect of a worldwide community-necessary store.”
“Don’t listen to the negative reviews, because if any of the ladies were “rude” to those customers, they absolutely did something to deserve it. These ladies are so kind and helpful.
I ship a lot of packages for my small business, and I’ve used a lot of USPS locations. This one is the kindest and most reliable by far! My packages are always scanned in same-day, and I haven’t had a single one lost since I started coming to this location.
To those of you complaining about the wait time, this location is very busy, and they only have two registers. If you have packages with prepaid labels, just leave them on the counter and the ladies will scan them in. You don’t have to wait. You can also do most things online to avoid having to wait in person. :)”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
“Anyone complaining about prices here should probably take their complaints elsewhere. As in, look into who is running the United States Postal Service and direct your ire there (and perhaps vote with that in mind in the future). The staff in Crown Point doesn't control the prices, can't do anything about them, and surely don't like it anymore than we do.
And anyone complaining about the staff is just plain wrong. If you had a frustrating experience, maybe look within before you start lashing out at people doing their jobs within the guidelines they have to follow. I've been to every Post Office in The Region, that this is without a doubt the best. They're incredibly efficient and always kind. They don't treat you like a burden. I want to shout out Robin because she's just the best. I'm always glad when she's the one helping me out. She knows her stuff.”
8:30 am - 7:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
9:30AM - 12:45PM 2:15 - 5PM
5 Surrey Brook Plz, Sauk Village
Post Offices
“Last week, I had to send some important documents off. I usually go to Highland, but didn't want to drive that far. My experiences at the Tolleston branch were soooo horrible, just got tired of the rudeness. This was at least 2 to 3 years ago. My parents used money orders, it's just what they believed in. So when I'd go, the machine would always break down. It was terrible. One lady was so horribly rude, it was ridiculous. When I'd come in she'd roll her eyes, and just be surly!! Then she'd whisper about me to her collegues. This was the 15th & Broadway mostly. Just got tired of horrible service. When I walked in the post office, Teala, hope I spelled it right, was helping another customer. She was so pleasant, conversing with the customer, not rushing her away, answering all her questions. Then the next customer she did the same, accepting her box with no problem. Then it was my turn. I explained what I needed, she explained the process, and even printed my receipt without me having to ask or press the button. She was very thorough and that was definitely A1 customer service. Now I also agree with another persons review. The post offices are waaayyyyy out of date. No self service machines, dark and dingy, still using the old money order machine, and the look is still from the 70's. Not sure what we need to do to get an upgrade, but hopefully it will happen soon!! But thank you Teala, I lost hope in my local post office, and now considering returning.?”
8AM - 1PM 2:30 - 5PM
2407 W 11th Ave, Gary
Post Offices
“I personally never had a problem since I've been going there which I have been going for the past several months 7 months to be exact and I never had a problem the only concern I have is that the post office is so small when it is a lot of people in there they stand too close to you that's why I go as early as I can to get in I've never had a problem anytime I go in there I'm not in there for a very long I'm going to get the guy's name and post it here when I go in there today have a wonderful day everyone if that doesn't work for you maybe you should find another post office”
8:30AM - 4:30PM
9715 W 133rd Ave, Cedar Lake
Post Offices
“I want to give a Huge thank you to Jason for going out of his way to find my Dad’s lost card. So appreciated!!! Also thank you to the person that delivered it.?”
“I gave a UPS package to USPS. I realized 3 days later the situation, so I went to go check the post office. Although the package was not there, the front desk lady assured me that it was being rerouted to the right destination. Not saying that these other comments aren't valid in their concerns, because they have good points. However, I would like to point out that USPS has a policy that they can destroy mail that's not theirs. This post office didn't do that, thankfully. To anyone selling on Ebay/Mecari and made this same mistake recently, don't worry too much about it. Everything should get sorted out by itself, but you should still check and ask the post office.”
“i went in to apply for a passport and the woman at the counter was extremely pleasant. she went above and beyond. when there was a discrepancy with my paperwork, she called and double checked that everything would be okay. i didn't get her name, but she made my day. i appreciate the help.”
“they do the best they can. i used to work in the post office in Germany in the Army. and unless youve ever had that job you couldnt know how hard it gets. when you have people who expect you to mail things with the wrong info, etc, and then get mad if something theyre expecting in the mail gets delivered later than they think. it all takes TIME PATIENCE AND ACCURACY in order for a item to be mailed to someone, if this country would realize that ,mayb there would be less anger and more understanding.,”
“The ladies at the front desk are always so friendly and they always have what I need to ship items. This is by far one of the best post offices I've been to.”
8:30AM - 3:30PM
7142 Calumet Ave, Hammond
Post Offices
“I really wish I would have gotten her name but it was the morning of October 20th. The woman working there was so nice. It was my first time sending out a package and she was patient and explained everything to me. Such a pleasant experience. Thank you!?”
“One of my favorite post offices ever! I got my passport here and that was really exciting, service was helpful and polite. I come here out of my way to drop off mail and packages”
“The office looks like it's been there since 1910, but the service is as up-to-date and efficient as possible, always a pleasure of visiting here to get things done”
8AM - 6PM
1499 Martin Luther King Dr, Gary
Post Offices
“I really like having a post office near my home in Miller Beach and think my mail carrier Cody is tremendous. My puppy Snoopy isn't so fond of people walking around my home and seems to especially like to bark at our mail carrier but Cody took the time to meet Snoopy and become friends. This was especially terrific and reminded me of when THE DOG WHISPERER introduced a dog on his TV show to the mail carrier with success. I'll forever be grateful of Cody and the Gary postal service, thank yoU.”
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“Yesterday I had the opportunity to have my wedding there ceremony was outside and reception was inside. The staff did amazing I can’t express the thanks I have for them. The bartender was amazing”