Lowe’s in Schererville, IN, is a go-to destination for all home improvement essentials. Customers appreciate the store's diverse selection of products, including gardening supplies, appliances, paint colors, and patio furniture. The associates are generally friendly and eager to assist, helping shoppers find what they need at competitive prices. However, some customers have noted that locating employees can sometimes be a challenge. While many have positive experiences, there are occasional frustrations, such as slow service at the returns desk. One customer mentioned a delay due to confusion over a return, highlighting the need for better training in certain areas. The outdoor garden section has also received criticism, particularly for items being covered in dirt. Nevertheless, standout employees like Jim and Nancy have received high praise for their exceptional customer service. Jim provided valuable advice on concrete for a project, while Nancy went above and beyond to assist an elderly customer, showcasing the team’s dedication to care for both plants and shoppers. Overall, Lowe's is recognized for its vast product range and the commitment of its staff to create a positive shopping experience.
