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“Great experience. It was Kelsey’s first time notarizing a document and she called her supervisor just to make sure she did it correctly. It was a very important international document so I was glad she double checked”
“This package needed to get to my granddaughter on campus. I received great instructions so it would be delivered during school hours. That gave me security in knowing it would be safely delivered.”
7:30AM - 6:30PM
Waterfront Plaza, 325 W Main St Ste 150, Louisville
Shipping Centers
“The entire staff is super consistent!!! From their customer service to their personalities!!! I use this UPS store 2 or 3 times a week & there has never been a moment where I’ve not felt like a priority!!! 10 out of 10!!!”
“On time delivery at a competitive per mile price. Might have been able to save a few bucks going with a large company but like being able to support the small independent companies. Driver was professional and friendly and actually followed directions on what dock to go to and was quick to dock.”
“I had to deal with a very sensitive matter, and Finn made my experience one that was not only pleasant, but memorable. His professionalism and empathy prove that it is possible achieve the UPS Store mission, while offering amazing customer service, and being real. Thank you, Flinn!!!! ?✨
Blessed Be,
~ Tiv ?”
“Brayden was very helpful, he took good care of my grandmother and me :)
She’s 84 and she has a lot of trouble seeing so we have moments in public that can get awkward and frustrating very quickly…
But Brayden was an absolute angel baby cherub and he was so patient with her!”
“I had items shipped here in advance of a trade show at the convention center. You need to make sure you are checked in at the convention center but the staff at FedEx were extremely helpful and professional. I needed to make a few trips to move my cases over and they were fine with that. Clean. Easy parking in front, although I don't know if the meters are monitored I got an hour just in case. Lots of last minute supplies if you forgot something.”
“best of the best. printing, shipping, returns, mailboxes, notary services, i have used these guys for everything and they never disappoint. 10/10 highly recommend”
“UPS store in Holiday Manor is excellent. They always have great people n service. Today I had Jarid helping me with a 1 day early morning delivery shipment. He was excellent n knowledgeable. Thank you”
“Peyton at this staples is amazing!! Helped my husband and I with documents we needed to print then send out couldn't have done it without Peyton ...thank you so much for your help you are the best!!”
8:30AM - 7PM
4510 Charlestown Rd, New Albany
Shipping Centers
“Bruce went above and beyond for me today when I was in a pinch and not only needed a document printed, bound, and packaged up within the hour, but also had to ask to make a few on-the-fly adjustments to the document. He seriously went way beyond what was required of him and really helped me get my project completed in time to meet a deadline. Bruce was very patient with me, very accommodating, and I felt like he was genuinely wanting to
help me and make sure I got everything I needed. A lot of times you meet stores like this that are so rigid and can’t accommodate any one-off requests, but this store gave me top notch service!!”
9AM - 5:30PM
145 E Elm St, New Albany
Shipping Centers
“I ordered an expensive wallet for my son for Christmas. When tracking it, I noticed it stayed in Louisville's post office for two days and didn't move. I was worried that since it was a small package, it might have gotten lost in the millions of other packages. I called the USPS which led me through a very straight forward automated experience to file an inquiry. Within the hour a nice lady called me and said she was sure the package wasn't lost and that the USPS is literally working around the clock to be sure packages arrived on time for Christmas. She didn't make me feel obnoxious for filing an inquiry during Christmas time like she could have. Not only that, but she was right. The wallet got delivered within the next few days AND she called me to make sure I received it at 1:10pm when it was delivered. A lot of times the USPS does not receive the credit they're due. They work hard and I can't imagine the chaos they have to endure during the holidays (and all other times of year).. I was extremely impressed with the process and I appreciated the extra step that was taken to make sure I received what I paid for.”
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“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”