The UPS Store #1809 in Louisville provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in Kroger Shopping Center behind McDonald's, it is a locally owned and operated business dedicated to helping customers. The staff is consistently efficient, helpful, patient, and friendly, making sure customers do not feel rushed. Many reviews highlight the excellent customer service, with staff members going above and beyond to assist, such as helping with Amazon returns through a dedicated kiosk or running outside to help unload a large package. Customer interactions are often described as positive and memorable, emphasizing staff members’ kindness and professionalism. The store is often praised for short lines, except on Sundays when the lines can be long. Overall, the store is appreciated for its helpful staff, convenience, and welcoming environment, making it the go-to location for shipping and related services in the area.
Fantastic customer service, always very speedy and staff very helpful. So convenient for growing low quality amazon returns..I hope they get a decent commission from amazon!
December 2025
Had a couple of things I needed to do and mail, Caleb was excellent. Speedy, efficient, all of the above. Give the man a rasie, and a good one at that.
November 2025
I am so grateful for the UPS store in the Woodlawn Shopping Center. The staff are always so friendly and helpful--and fast! There's almost never a wait. And the store is convenient! I can drop off packages and then head to Kroger to grocery shop.
