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“AWESOME Service! I smashed my phone at 1pm on Saturday. I ran over to Miles' location. I didn't call, no appointment. He got me right in and 40 minutes later my phone was better than new. I was out of there by 3:30!”
“George is excellent at his job and deserves employee of the month! He responded to my questions in great detail and was very patient during my upgrade. He even helped with choosing a new case and screen protector for my new phone. George is very attentive when it comes to listening to customers when they're describing what they they're looking for and providing it. My overall experience was great.”
“Everytime i go to this store. I leave with a smile but, today with the cake. Kim is incredible! She always gives the best customer service and even though she was by herself with numerous groups of customers, she made everybody feel like they were the only ones there and they're the most important person in the room.
I left my original internet carrier and switched everything over to AT&T because of how great they treat me here.”
“Please make sure u visit THIS Boost when you’re in need of any services regarding your phone. Tyra is the one to talk to , every time I visit this location i receive great customer service. She is professional and kind. I respect a hard worker and she does her job well.”
“We went to the Boost store on Western Ave. We had wonderful experience setting up new service. Maritza was very professional and patient with us. She also had a great customer service attitude. Many thanks to her for her service.”
“I wish there was a way to leave more than 5 stars!! Devin and Derek were not only fantastic sales associates in helping me select new phones for my wife and I but are clearly great people. I think I enjoyed talking with them just as much as I enjoyed my new products. Thank you both for being experts at what you do!”
“They are very helpful and always about their customers, I see them deal with customers nicely even when they don't show the same respect back, I bet it's hard to solve everybody's problems and somethings cant be fixed by them, but they always do their best, recommend them always ! ?”
“People who work there are a very knowledgeable about mobile phones. Shout out to Jasmin this girl rocks thank you. the beat up old MARINE THAT YOU HELPED I STILL OWE YOU DINNER HOPE TO SEE YOU AUGUST 11TH WHEN I PAY THE NEXT MONTH BILL.”
“First time I have ever had prepaid and I didn't know how I would feel about it. But the woman inside, Viviana, explained everything and I felt great. Great customer services and very professional. A must visit location due to the employees here.”
“Definitely a no-frills place! But the young man who waited on me, and the 2 gentlemen before me, was professional, friendly, and helpful. My only issue is my payment in store did not register in my app on my phone.”
10AM - 7PM
3718 W Western Ave, South Bend
Mobile Phones
“Got new cell service and phone today with the company on Western Ave. Talk about "Great Customer Service" this is where you'll find it and the price is minimal. In addition, you get "Free" HBO for 1 year right after activation. Kudos to these guys!!”
“I came onto this store with my mother and grandmother to get phone upgrades. We expected what you do in this day in age and for people to be rude, but instead we had the most sweetest, patient worker named Isabelle (I hope I spelled that right). She was just the greatest, she was extremely patient with my family since they're not very technologically intelligent. She single handedly has been better than any employee that I've ever encountered in any other store. Y'all need to promote her or give her a raise or something, she is just amazing!”
10AM - 8PM
315 W Ireland Rd F, South Bend
Mobile Phones
“Charli assisted me today, I was wanting a smart watch. She was very knowledgeable and very helpful. If you r ever in need of a cell phones or any accessories go in and see Charli @ the Cricket on Ireland road.”
“Honestly, I was impressed. Ive always been hesitant when it comes to big cell providers. What made me sign up was the friendly atmosphere and knowledge of the sales associates.”
“Very nice staff, however my phone has terrible service. I'm always losing phone calls, don't have service in rural areas, have static on my line, and calls not coming through. Never had these problems with Sprint or Boost.”
“I have had good customer service in store, but hours listed on google search results say closes at 7:00pm M-F and when I got out here, door was locked and then I saw on window, closed at 6:00 M-F. I just wasted time and gas coming out here.”
“Already a customer , came back to same store looking for a good deal because I love my phone service and Stacey was great, very helpful ! Got a tablet I can hook up to a keyboard, much easier for school m! Thank you Metro !”
“Listen i can't give them 10 those that know me know i don't do humans due to my Autoimmune disease so when i can i talk im a forced introvert anyway been trying to get this phone Samsung 24fe they had one left and Juan and Jenny are the best boost was being boost they are amazing go see them they gonna get you right he helped someone find a phone at a different store and Buddy loved them thanks again from a nonhuman y'all are amazing God Bless
Its Edison Road...”
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“Frank Linner was amazing to work with! There were many challenges because we could not remember our password. He persevered with a smile. Pushed through the difficulties and I left smiling with several issues resolved. Excellent customer service. If you want a go to guy, visit the store on Portage Rd and ask for Frank! Thank you Verizon!”