“Ian was amazing walked me through everything found the right deals for what I was wanting even stayed 20min after he was closed to help he had great customer service and because of how we were treated I would definitely be back. The office by the mall is the place to go if needing anything when it comes to Verizon products . Thanks Ian for helping and making my upgrade a good experience”
“I was incredibly impressed with the help that I got from the staff when I went in to upgrade my phone! I didn't need anything fancy with all the extra bells and whistles and they helped me narrow down exactly what I needed!!!! Very friendly, very helpful, And I will definitely be recommending this location!”
“Very nice employees!!!! ESPECIALLY Whitney, she’s silly and nice and actually very helpful. she makes the long waits not feel as long and dreadful. She is very patient and works things out very well. She is a GREAT worker and knows what she is doing!!!! She is the nicest person and she has the best humor ever!!!”
“I had an amazing experience at the T-Mobile on Bittersweet in Mishawaka! Breahanna Wagner was incredibly helpful in reviewing my plan and finding ways to lower my monthly bill. She was patient, detailed, and took the time to explain all my options so I fully understood everything.
I truly felt like she cared about helping me, not just making a sale. I left with a lower bill and a plan that actually fits my needs. Highly recommend asking for her if you stop in!”
“Attention Old People - This new upgrade with the White Box……SUCKS! Not User Friendly at our age. If you’re looking for easy set up, head down the street to xfinity, you won’t find anything that makes sense here. No instructions in the box, - QR codes that lead you everywhere but an easy set up. Phone assistance call backs that play music instead of having a person on the other end. Good Luck”
10AM - 8PM
717 W McKinley Ave, Mishawaka
Mobile Phones
“Mason helped me figure out my hotspot problems I was having and had me come in, staying to the last moments of his shift just to help me Great customer service definitely why I chose cricket wireless!! Darn near 8pm and still egar to help!!!”
“Every time I have came to this mall since angle was movied he always fix my issues and it’s been a amazing journey for me in my life but he makes it super easy to deal with 10 out of 10 will recommend one million times again”
“We stopped in today to compare our prices with t mobile to consumer, we saw Connor and he was awesome he got our numbers transferred and was able to keep our same devices 10/10”
“Claire Cole locked herself out of her Ipad after changing the pin code too many times and forgot the last code she set on it. We took it to the Apple store in the University Park Mall for support to restore access after having to reset the memory and it was stuck in “Unavailable” mode.
Her AirPods Pro charging case also stopped charging after getting something that she swears doesn’t look like dried slime in the charging port. A quick cleaning scraped the debris out and restored its charging function.
Thank you to Nic and Brian at the Apple University Park Mall, Mishawaka, IN location for providing us with excellent service and technical support today.”
10AM - 8PM
4615 Grape Rd, Mishawaka
Mobile Phones
“Just great customer service. Drove down from Saint Joseph to get an Apple Watch but only had one in stock of the one my boyfriend and I wanted. Bummer! BUT Tommy went above and beyond. He checked with the store in mall and they also had one in stock! So he drove there (in the snow) and picked it up for us! Seriously, he’s the man to see (and my cat is Tommy too!)”
10AM - 8PM
5325 Grape Rd A, Mishawaka
Mobile Phones
“Visited this store several times over the course of a week and our experience was top notch. Our home is located in cell service desert but Jordan spent the time needed to get us connected. He was so helpful and pleasant to work with.
Thank you to Allison as well who made sure we, and others from what we saw, got help as soon as was possible.”
“Scott was very helpful with me paying my past due bill he gave me some information and options that I did not know about. He is super caring, friendly and upbeat!!! His trainee Vince was also very friendly and excited to lean new things along his manager Scott. Highly recommend this store”