Verizon, a leading provider of mobile and internet services, offers a convenient shopping experience at their South Bend store. Customers can visit the store or shop online to meet their latest mobile, 5G home internet, or business needs. The store offers various pick-up and delivery options, including free 2-day shipping, express lockers, and same-day delivery where available. Verizon's knowledgeable staff, such as Emma, Kevin, Matthew, Aaliyah, Jair, and Owen, have consistently provided excellent customer service. They have been praised for their patience, expertise, and willingness to ensure that customers' needs are met, whether it's helping with a complicated phone transfer, making a good sale, or providing advice on the best device for their requirements. The staff's dedication and attention to detail have resulted in highly satisfied customers.
I wish there was a way to leave more than 5 stars!! Devin and Derek were not only fantastic sales associates in helping me select new phones for my wife and I but are clearly great people. I think I enjoyed talking with them just as much as I enjoyed my new products. Thank you both for being experts at what you do!
March 2024
Emma was great and helped us with a very complicated set of phones and numbers that needed transfered to Verizon. She did an excellent job and enjoyed working with her.
June 2023
Kevin provided amazing service and answered all our questions. Highly, highly recommend him at this Verizon store.