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“Ryan was a lifesaver on Christmas Eve. Got my old phone restarted and everything transferred to the new phone. Professional and apleasure to deal with. Thank you, Ryan!”
“This is a great shop. Ryan helped my family get the best plan and phones for us. He was very honest and kind with me. I'll definitely continue with this store!”
“Awesome service from the time I walked in the door! I was greeted and taken care of immediately. I was also offered new promos and was explained about my new services in detail!!!
Great staff!!!”
“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“Hooked up a broken iPhone screen on Xmas eve eve like it was nothing even seeing the desperation on my face lol
5 stars, no notes, friendly service and done before the quoted time”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“Amazing customer service! Smooth experience, transparent about pricing, & efficient. Great vibe over all in the store, welcoming & friendly. I greatly appreciate Renu for the service. SHe turned my whole day around. Thanks!”
“andrea p, was so helpful. She talked me through all of my options and found the one best for me! I really appreciate her being so detail oriented and patient with me as a customer. Her kindness really shows through and I definitely will go to her for all my service needs!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Kevin was very helpful in undoing a nightmare of a situation that happened when I accepted a promotion offer in a grocery store that wasn’t even close to what I got.”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Garrett was awesome, super helpful, and incredibly informative. My business was handled quickly and he gave me a lot more information than I originally intended, going in, without overwhelming me or bombarding me with too much. Super fantastic worker.”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“Amazing service all around. Beyond friendly & helpful! No place else I would take my devices! Hands down the best place with the most knowledgable people!”
“We have gone here 3 times within the year. Each time we have received the best care! All issues were taken care of in a timely manner! Friendly service as well, which to me is very important. This is definitely the place to go!”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“The employee that was assisting me was amazing.. I am having an emotional day . And he did amazing fixing everything I needed and listening to me cry.. I beat my cancer.. yayaya”
“I want to thank you very much here on this Valentine's Day for your time your patience and your much appreciated assistance thanks again have a good one we love you all.”
“Laura is the best , her customer service skills is top tier. She has a solution to all my phone probems as well as internet device. She is awesome !!!! I'm a happy customer”
“JoJo took great care of me. Sold me an iPhone and nice case. He showed me how to set up my iCloud and and transfer my data. I couldn't have asked for better service!”
“Thank you Josef so much for your help. It took about 30mins (not because of you) but you got it done. You even made sure after I was gone that the process went through. Excellent customer service??”
10AM - 8PM
8241 US 31 S, Indianapolis
Mobile Phones
“I was so worried about loosing my phone service....came to the t mobile on us31 south and the team staffed their was so wonderful in getting I no my service back on...”
“Jonathan was super awesome and friendly! He was helping out from another store, but he was super awesome. I jokingly told him that I was going to give him a bad review, but there's no way that I could because he knows his job and made sure that my iPhone was fully activated before I left the store. He also checked to make sure that I was getting any and all discounts that I was eligible for. Thanks again!”
“I looked up phone screen repair shops near me, called, and was in and out within the hour! Quick, efficient, and genuine service. If you end up in a pickle and need a repair, I highly recommend this business!”
“Noah, Kenyon, and Shelby helped my mom out and they were all awesome! We ended up having to go to the Franklin store because they didn’t have what we needed in stock and we were really in need of a new phone same day. We wanted to finish the transaction with this store because they are always the most helpful in my own personal experience. But they were exceptional for my mom since she needs more assistance with technology. They were all gracious and patient. Highly recommend this store.”
“Two weeks ago my iPhone is digitizer messed up went to fix it here got it fixed for $120 then two days ago my digitizer went out again. I came in there and told him I was here two weeks ago and he hooked me up with a new screen for $20. I really recommend him and really appreciate his customer service”
“I was very impressed and happy what kind of service Jose provides in customer service. 8241 US 31 S go talk to Jose he got a solutions for you. Thank you. Jose!”
“I always visit this location and see Melissa. She has good customer service and very knowledgeable with the boost service and the phones. She is good at her job and is always friendly when I have questions or concerns”
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“I've never been in a Verizon store before, but im so glad I chose this one. Kevin greeted me as soon as I walked in the door I wanted to get iPhone for my son and his father. Kevin helped me right away and if he had any questions his co- worker Sarah help him and I was able to get out of there fairly quickly.
This store is great.
Verizon needs to recognize the people who are there and keep their name going out the doorway remembering how great Verizon is.”