Cricket Wireless Authorized Retailer is known for its exceptional customer service and knowledgeable staff. Reviewers praise employees like Destiny and Colten for their patience and skill, making the process of switching carriers smooth and efficient. Customers appreciate the staff's ability to help with tasks like porting numbers and setting up new phones quickly. Many express gratitude for the friendly and helpful atmosphere, with one customer noting a significant improvement in service compared to previous experiences elsewhere. Overall, Cricket Wireless offers a supportive environment for those looking to switch to their services.
Destiny is the BEST! She helped us get everything we needed and was so patient. Her and Colten are assets to the company. We were VERY grateful for their caring, patience and skillsets.
June 2023
I have been to this store many times and they are always helpful and kind ?
May 2023
Staff was very knowledgeable and helped me port my numbers over from another carrier. The process would have been much quicker if the provider I was switching from had better trained customer service agents. I love cricket, and will definitely be sticking with them.