Kenworth of Terre Haute | Palmer Trucks is a highly recommended full-service Kenworth dealer that offers new and used semi trucks, repair services, and a large selection of parts, including brands like Paccar, Meritor, Cummins, CAT, and Eaton. Customers appreciate the quick, efficient service and friendly staff. Several reviews highlight the excellent customer service from team members such as service managers, technicians, and advisors, who are professional, helpful, and knowledgeable. Many customers mention how the team quickly diagnoses and repairs trucks, often exceeding expectations with fast turnaround times—sometimes within just a few hours. The dealership is praised for its honesty, fair labor rates, and trustworthy service, making customers feel valued and well-treated. The staff's friendliness and willingness to go the extra mile leave a positive impression, with some customers noting they would return for future repairs. Whether dealing with diagnostic issues like ERG and Turbo codes or replacing sensors, the team consistently provides reliable, trustworthy service. Overall, Kenworth of Terre Haute | Palmer Trucks stands out for its excellent customer care, competitive pricing, and efficient service, earning high praise from a diverse range of customers, including those new to trucking and experienced fleet operators alike.
I can’t say enough how thankful I am for their services. My husbands turbo went out away from home, on a Friday afternoon. These guys assessed the issue, got him in the same day. Problem resolved and it was all covered by warranty . John the service manager, thank you. 😊
Happy customer. Highly recommend.
November 2024
Great staff and very helpful. Everyone is extremely polite and professional.
October 2024
This is by far the best kenworth dealer I've been to... They treat you right.. Treat you fair.. And above all they don't cheat you like other dealerships do.. Not to mention their labor rate is cheaper than any other shop in the area... You're not gonna get a better deal
