{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The ladies that work here are so kind and helpful. Many have been around for years and remember me as a kid. Charity at this location deserves a special thank you for helping my mom with an issue about money being taken from her account… she went above and beyond and was really helpful. She really cares about helping their clients and it shows! Thanks Charity and rest of staff :)”
“I would like to thank Sarah, Brittney, David, Eric and Lisa for all their help. Thank you for guiding me on the phone and helping as my accounts were being compromised. You all were very helpful and very very kind. From beginning to the end. you all were fantastic and so caring. Thank you for helping me to get my new accounts started. I would also like to thank the fraud department for all there help. This was at the Franklin Branch. Thank all so very much.”
“Absoultely best expereince ive had with customer support. Everythings easy and not confusing. The whole team makes u feel welcome and apart of the family. Ive had to get a few loans for trucks and it has lways been quick and easy. Michelle is the best”
“I stopped by while shopping at Walmart and had a few questions about opening an account. Even though I don’t currently have an account there, Jason took the time to answer all of my questions thoroughly and professionally. He was a very nice young man, and I never felt rushed or pressured. Because of how helpful and courteous he was, I’ll definitely be considering opening a bank account there in the near future.”
“jeff and jamina have to be some of the nicest and friendliest people you can meet in a bank, they definitely go that extra mile and i would send anyone their way”
“I spoke with Taylor over the phone who helped me with a combination of things. She returned my voicemail super quickly, was friendly, polite, personal and earnest when helping me sort through the things I needed and setting up appointments with me later in the week.
If this is what all of Huntington is like, I’m excited to be a new customer!!”
“My bank staff is amazing and I say my bank staff because, personal relationships are important. Each and every member that works at the Franklin Merchants Bank has went above and beyond for me at some point. I cannot begin to say how thankful I am. We need more Banks like this one. The staff that cares and takes care of their people. Im forever grateful.”
“Our small business is very fortunate to have found a locally based bank here in the heart of Franklin. Lindsey, and the front desk help, have been nothing but supportive and helpful with any of our needs. My only regret is not setting up an account with them sooner. If you need help with any banking needs, they will go to bat for you.”
“The staff at First Merchants Bank in Morgantown are always so kind and helpful, and the manager is absolutely outstanding. She goes above and beyond to make sure every customer feels taken care of. I believe her name is Shelby. You can tell she truly cares about people — that’s what makes this branch stand out. Definitely 5 stars!”
“Had a really poor experience this past weekend, but Key reached out and apologized, and we were able to resolve the situation. Things don't always go the way we plan or even how they should, so conflict resolution and apologies go a very long way. Thank you for taking the time. :)”
“I had a massive nosebleed while I was using the change machine the other day and the lady on the end by the machine was so nice to me. Another woman came out of an office and offered me water. Very very cool people. Will be returning to open account.”
“I want to personally thank Cyrus who helped my mom when her debt card expired. He went above and beyond to help her. He was patient and kind and recognized that she needed a little more care. I spoke with him after he met with her. He offered sage advice about helping an aging parent, protecting her money and recommended ways to do so. Thank you, Cyrus for being a caring person in a world that often dismisses the elderly.”
“Customer friendly and nice. Have had no issues. Might spend a little time if you are looking for an unscheduled meeting with a manager. However everything else is excellent so far.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Sheetal and Joanne went above and beyond. To help me cash a check today. I just wanna make sure that they're noticed. God bless and thank you sincerely, Norman Hodson”