“I want to give a huge thank you to Sally at Caliber Collision for helping me jump-start my car when I was stranded. She was incredibly kind and willing to help, and I genuinely appreciate her taking the time out of her day to help me. It’s not every day you come across someone who goes out of their way to help others. Sally provided excellent customer service, and I’m very grateful for her kindness. She deserves recognition for being such a wonderful person!”
“I've used Tony's Automotive Repair several times over the years. He's one you can trust. I had a recent intermittent problem that took awhile to figure out and instead of swapping parts like some, Tony took the time to get and confirm the diagnosis. Again, he's one you can trust!”
“Very nice mechanic shop with kind friendly owners/mechanics. They did my breaks, rotors, a broken stud, inspection, tire rotation, oil changes and everything was above and beyond satisfying. Local family owned shop. Free wifi, coffee etc available at the waiting area.”
“We are traveling home to PA and noticed a shake and noise in our tire. Looked up auto servicers in the area and drove to shop. Car was immediately taken to be looked at 8am and we were on the road by 10am. Problem was identified and fixed with NO CHARGE. Andy was our technician and was extremely, helpful, caring and understanding of our situation. Highly recommend!”
“I am picky about who works on my car and I like how they do the work they're honest they're up front on the pricing and tell me exactly what's going on with it.”
“Ernie and his team have once again gone above and beyond on the second car I’ve brought to them. Their mechanic is highly skilled and clearly passionate about his work. They repaired a dent and repainted the door, and the results are flawless—the blend is seamless, and you’d never know there was any damage to begin with. Not only was the quality of work exceptional, but the price was also unbeatable compared to other shops. Overall, this is a hardworking, honest, and talented team that delivers outstanding results. Highly recommend!”
“Grant was very personable! We are from out of town and had a breakdown while visiting my sister and he accommodated us. He went above and beyond to help us out. It was a huge job and the shop is busy so naturally it took some time. He worked with us the entire time making sure we knew what was going on, and treating us extremely well. Would recommend in a heartbeat!”
“I wanted to take a moment to recognize Houston at your West Lafayette Interstate All Battery Center for providing outstanding customer service. On the evening of Wednesday, August 26, I received a call from my daughter, who is a student at Purdue University, letting me know that her car would not start. I live approximately two hours away, so I tried to help her troubleshoot the issue over the phone. Someone attempted to jump-start the vehicle, but we were unable to get it running. Fortunately, the car happened to be parked in the lot shared with your store. The next day, I called the West Lafayette location and spoke with Houston. He immediately stepped in to help. Houston tested the battery, confirmed that it had failed, and arranged to have a replacement battery brought in from the warehouse. When the battery arrived Friday morning, Houston installed it and got my daughter back on the road quickly. What could have turned into a very stressful situation requiring a four-hour roundtrip drive for me, a tow bill, or an expensive service call became a relatively minor inconvenience because of Houston's willingness to help and take ownership of the situation. I realize there was certainly some good fortune involved in the car being parked near your store, but Houston's exceptional customer service, professionalism, and desire to help made all the difference.”
“I’ve used Belle Tire both in Lafayette and West Lafayette and my experience has always been pleasant. I dealt with Drew at the West Lafayette location and he was very professional. Will definitely go back.”
“I HATE taking my car into shops. But these people were very friendly and professional and thorough, letting me know that I had an worn control arm bushing, and following all my nit-picky requests about balancing and which tires I wanted to keep. The difficult one is me. These guys and gals did an excellent job!”
“Once again JR Enterprise came to save the day and towed my car home. Thank you again for great quick service and amazing customer service, you guys are always one of the best”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."