Westfield Ace is a locally owned hardware store known for its friendly and helpful service. Customers appreciate the staff's knowledge and willingness to assist with a variety of needs. Many reviews highlight the employees’ dedication to providing personal service and quick solutions, often going above and beyond to help. One customer shared a positive experience with a staff member named Jeff, who not only fixed a busted key-fob but also taught useful tips about repair products like JB Weld. Others mention how staff members are always eager to help find exactly what they need, making shopping quick and efficient. The store’s team is also praised for their kindness, such as covering a motorcycle seat during rain or offering free popcorn to customers. Overall, shoppers prefer Westfield Ace over larger stores because of the great customer service, helpful staff, and a welcoming atmosphere. The store is seen as a community-focused place where helping neighbors is a priority, making it a trusted and favorite choice for hardware needs.
Well they upheld their motto Ace is the place with the helpful hardware man. Came in with a broken part and the gentleman helping me actually help me disassemble it so that I can get the right pieces, and luckily back on the road and under 15 minutes.
May 2026
Just opened this past December and I love it! Clean and friendly service.
May 2026
Henry is THE best worker, most respectful, and WONDERFUL worker
