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“I have been purchasing cars for over 25 years, and I’ve never had an experience as positive as this one. Typically, dealerships will employ pressure tactics and try and trick you into dealer add-ons, Or push you to finance through them. This was not the case at Tom Roush. Their sales professionals were pleasant, friendly and informative. They actually advised me against a newer Mazda platform as it has been experiencing some “growing pains” since it was just released last year. They suggested a lightly used CX-9, which I had been considering but wasn’t my first choice. The fact that they were honest about the newer model having some issues, and knowing that I would be driving this car a lot for my job… That was very professional of them. They could have easily tried to explain away the problems the CX 90 is having, or downplay them. But they did not. Perhaps this is because we have more information than ever when going into purchase a car, and the Internet is full of information on these vehicles. However, I felt it spoke to their integrity, to forgo making a bigger sale to ensure I had a vehicle that would not be back at the dealership frequently. The finance/business manager, Chris, was friendly and did not try to employ the typical tactics that often happen when you get back into the financing office. He did not pressure me into gap financing, extended warranties, etc. He was able to match my local credit union’s loan APR but did not push it. Interestingly I actually had to ask him about an extended warranty! He explained what they offered and left the choice to me. Other dealerships might have tried scare tactics, or pressured me into it. But not Chris. The entire process was painless and very positive. Having purchased mostly GM vehicles for My adult life, I can definitely share some horror stories about buying a car. But not this time around. Also, their sales reps were great as well. Mike S. went above and beyond and actually came to my house to pick up a check, since we had conducted our transaction late the prior evening and I had forgotten my checkbook. Instead of making me drive all the way to the dealership, he made my busy life easier by doing that.
I highly recommend Tom Roush to anyone looking to purchase a new or used Mazda or Mitsubishi!”
“Outstanding work and communication. Listened to all my concerns and solved even the smallest problems. The car runs like it is new! Upfront with issues and only did what I and they agreed to repair. Very pleased.”
“Great find for any car repairs. Quality thorough fast and at a fair price. Only thing better than the work they do is the service that they provide. Can’t ask for more than that out of a shop”
“We are so very pleased with Westfield Auto. We have taken our car to them twice now and each time they have been so courteous. Their prices are so reasonable! Will recommend to friends!”
“I love Bob's Garage! This is the one place I can take my car in Hamilton County, and ALWAYS know I can trust I will have a repair or maintenance job well done and for a reasonable price! I called, last minute, for an appointment to bring in my hybrid car for new brakes and a bulb replacement next day. Not only did they make space available, but finished the job in time and at a price - hundreds below a competitor. This is the 5th car I have trusted to Bob's for work since they opened. With every visit I leave more impressed than the last. Keep up the great work!! Always recommended ?”
“Smooth buying experience. Garen Gibbs was professional, friendly (without being slick), and informative—and efficient without being pushy. I had done my research and knew what I wanted; he was responsive to that, answered my questions clearly and honestly, and didn't waste time on things I wasn't interested in.
Very agreeable experience, and much appreciated!”
7:30AM - 5:30PM
16802 Southpark Dr, Westfield
Auto Repair
“Caliber was overall a wonderful experience. They listened to my concerns, ensured the work to be done was documented and OEM parts were used, they even cleaned out the inside of my car- windows, dash, console, etc. it was a very pleasant surprise. Highly recommend them.”
7AM - 12PM 1 - 5PM
17134 Westfield Park Rd, Westfield
Auto Repair
“We were just traveling through the area in our class C motor home when our check engine light came on and started flashing. Called CTA because they had great reviews. They were booked out for weeks but because of our situation (we had to rent a car to get home and then back to retrieve the rv) they squeezed us in. They did the work faster than they said they would and actually a bit under the quoted price. It was a lot more than I anticipated but I believe it was a fair price, to replace all 10 spark plugs and boots, as well as an engine coil.”
7:30AM - 5:30PM
17333 Westfield Park Rd, Westfield
Auto Repair
“I recently took my vehicle in for a diagnostic, and I was really impressed with the service. The team was very knowledgeable and took the time to clearly explain everything to me in a way I could understand and what my options were moving forward without trying to push unnecessary repairs. I left feeling confident about my car and the information I was given. Excellent customer service and professionalism I’ll definitely be coming back in the future. Highly recommend!”
“I had Westfield Tire Discounters trade out some tires and Rims during the coldest week to date and what looked like their busiest week, they went above and beyond helping me and getting me the right rims saving me time and $$. I can’t say enough good things about how they helped.”
7:30AM - 6PM
525 David Brown Dr, Westfield
Auto Repair
“Larry was great. Made sure we understood the operations of the car, answered all of our questions promptly, and was very helpful, and never tried "But for just a little bit more money you could move up to this". Pleasure to work with.”
“Fantastic service and professionals. My battery had issues and they replaced it as soon i got there and talk to them. I have been using their services for last two and half years and never disappointed at all. I always recommend.
Thanks”
“Everyone was very helpful and the service was topnotch from the front desk to the estimator. They did an excellent job on my bumper repair, which was an insurance job due to the fault of other insured party. They were also very communicative on the process of the repair with daily text updates. I turned in my car on Monday and it was done on Thursday. It was a very easy seamless process. They took care of arrangements for the rental car pickups and drop offs as well. Every person was very nice! I would highly recommend Gerber Collision Westfield.”
“Called in the morning with a low tire and they were able to get me scheduled within a few hours. Once I got it there they took less than 40 minutes to find the problem and solve it.”
“Stopped in today to fill tires for cold weather and couldnt get one tire to take air. Manager came out and tried to help. Suspected bad valve and sinc ethey were busy said 2+ hour wait. About 20 minutes later he comes over and says yep -bad valve. we replaced it and you good to go. Asked for price - no charge. This is why we always go to Belle Tire. They know how to earn customers loyalty. Kudos to the team at Westfield Belle Tire!”
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“We were from out of town and had a boat in tow with tire problems. They were super nice and helpful and got us going back on the road quickly.
Highly recommend them!”