“Verbal was so kind today. Came in for an Amazon return. He took care of it quickly and we had a nice chat. Mundy Dr is my favorite location and I drive farther to come here because the customer service is excellent!”
“Ahmad went out of his way to help me with my Chinese visa photo even though it took time, effort, and a whole lot of fiddling with the background since my employer turned down the photos from CVS. Very willing to help and patient!”
“This is my preferred UPS store. If you’ve been in recently, you’ve probably had the pleasure of receiving Trish’s customer service. She is like a ray of sunshine!”
“David and Katie were so so helpful with my Balloon order. Great customer Service only downside is the helium didn’t last as long as the original Party City”
“My experience at the UPS store on Allisonville was great. They moved really fast. Very kind greeted me when I came in and greeted me when I left. I would recommend dropping off your packages so whatever you need to do at this location.”
“I had baby shower invites printed at Staples!
They met all objectives… on time, , professional printing job!
Edelyne , the Staples associate was knowledgeable, friendly and very easy to work with!
The earned 5 stars!!!!
? satisfied”
“The marketing team member knew exactly what I was looking for, walked out from behind the counter and walked me directly to the aisle to peruse the outlets I was looking for. He even took the time to compare and contrast different brands to help me get the right choice.”
“Worked with Derek on enclosed shipping for 2x 2023 BMW M3's and he was nothing short of amazing to work with. Very punctual, prompt and easy to work with. Would recommend him to anyone!”
10AM - 5PM
616 Station Dr, Carmel
Shipping Centers
“Straight out of Mayberry! I was automatically billed a significant amount of additional money by UPS after a shipment. That was a primarily a UPS problem, not a Box Co problem, but Steve stepped in and made it right. Amazing small business here.”
“My experience with the store overall was good. The customer service was quick, attentive, and processed my Amazon returns efficiently.
However, while I was standing at the cashier waiting to scan my QR code, I heard the store’s music playing quite loudly and clearly. Unfortunately, the song included the explicit lyrics, “I’ll f*** you right, I will,” and it was not censored.
I understand that music is part of the store environment, but if I had been shopping with my two young children, I would have been very frustrated and uncomfortable with them hearing those lyrics.
Please be more mindful of the music and lyrics being played in the store, especially in a family-friendly environment. Thank you.”
“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”
“Recently started clearing out some stuff collected over 60 years and selling it on eBay. Really nice guy works here and is very helpful. Everything I need to get my stuff to new owners safe”
“I recently picked up a print order from FedEx that I had placed through Canva, and unfortunately the finish wasn’t what I had originally ordered. I went back inside to explain the issue and spoke with the store manager, Alexis.
Alexis was incredibly understanding, professional, and genuinely interested in making things right. She listened to my concerns, took ownership of the situation, and handled everything in a way that completely changed my experience.
Great customer service really shows when something doesn’t go as planned, and Alexis handled this exactly the way you hope a manager would. I walked out very happy with the resolution and, more importantly, with how I was treated.
Alexis deserves to be recognized for the way she represents FedEx and takes care of her customers. Thank you, Alexis!”
“Great Service! The store was packed with holiday returns and a single employee. He was quick, patient, professional, tech savvy and a problem solver. He is an excellent performer. Thank you (107308) sorry I did not jot down your name!”
“I want to give a big thank you to Zane and the team today for helping me correct an Amazon return that was quite large and heavy. They could tell I needed help and went above and beyond.”
“I stopped in over the weekend to drop off a couple of packages and just wanted to say how impressed I was with how friendly and courteous the staff was! Robert was working that day and did an incredible job—he was patient, kind, and balanced helping multiple customers at once so no one had to wait long. Huge shoutout to him and thank you for hiring such a great team!”
8:30AM - 7PM
154 W Carmel Dr, Carmel
Shipping Centers
“As. Soon as I walked I was greeted with a hello, and what can I help you with? At that point I presented my package I needed to mail and my business was taken care of in a very professional and positive way along with a little bit of friendly chitchat, and then she reminded me they were moving to a new location, she told me when and where the new location would be. My experience, there was very pleasant, which I have always found them to be. All of the staff I have ever encountered there has always been very friendly, professional and even more importantly …. knowledgeable.”
“The kiosk scanner wouldn't scan my labeled package. The nice guy at the counter saw my struggle and dropped what he was doing to get me out the door faster. Some days I have to go to UPS, USPS and Fed Ex so it's nice to have my errands expedited. Nice Fed Ex employee.”
“This office moved to this new space about 7 months ago, I was told. It is next to Niemann Harvest Market in Carmel, across from the BMV. Thank you Michael and friend, for being so nice and polite and helping me to send something special for my son. Michael took great care packing and securing the small FedEx box and make sure he got the correct delivery address. Really nice experience for me. Big and nice parking lot, but busy area.”
“I’ve visited this location many times for Amazon returns, fax services, and shipping packages. The staff is consistently friendly, welcoming, and efficient. Service is always quick, and I’ve never experienced a long wait. Every visit has been pleasant, and I truly appreciate the excellent customer service. I highly recommend this location.”
“Nothing groundbreaking but neither was it unpleasant in any way. Fine staff, fine service and on par with what you'd expect. Parking kinda sucks but that's not the store/staff's problem. All good.”
9:30AM - 8:30PM
7250 E 90th St, Indianapolis
Shipping Centers
“I wanted to share my very positive experience with this branch. I had an important package and I paid to ensure it was shipped overnight. Like many FedEx packages right now, it was in danger of being hung up in Memphis.
It made it to Indy but didn't make the truck for delivery. In fact, due to heavy shipments coming in, it hadn't even been unpacked.
I arrived at this branch, and after explaining to the agent behind the counter my situation, he took it upon himself to dig through the bags and bags of envelopes to find it.
I know the delays aren't the fault of the staff here, and the fact that they went above and beyond to salvage a delay as best they could was incredible. It's unfortunate that FedEx corporate continues to accept next day priority packages (and the hefty fee) that they know won't likely make it on time, but it's great that they've got folks like these taking care of their customers.”
“Great local business for all your office, business and personal needs. Wonderful person, Ariel Smith. She helped me all along the way with everything I needed this morning at this Mailing Station location.”
“i had the pleasure of being assist by Mya. she did an amazing job servicing me and making sure i was pleased. Also she was very pleasant, greeted me with a smile and was sure to let her know if i needed anything else. Thankyou again Mya for great customer service !!”
“I received a very friendly greeting and kind, quick customer service. My visit to this location was nothing but pleasant! Give them a try and give them a rating!”
“They printed the return label for my package, from an email sent to me. Taped the label to the package and it was ready for pick up.Service was very pleasant and efficient! ??”
“Very helpful! I needed to get flyers printed and the gentleman at the UPS store who helped me did a great job!!! I originally went to Office Depot and they didn’t even try to help me with the item I needed printed.”