“Verbal was so kind today. Came in for an Amazon return. He took care of it quickly and we had a nice chat. Mundy Dr is my favorite location and I drive farther to come here because the customer service is excellent!”
“Ahmad went out of his way to help me with my Chinese visa photo even though it took time, effort, and a whole lot of fiddling with the background since my employer turned down the photos from CVS. Very willing to help and patient!”
“This is my preferred UPS store. If you’ve been in recently, you’ve probably had the pleasure of receiving Trish’s customer service. She is like a ray of sunshine!”
“My experience at the UPS store on Allisonville was great. They moved really fast. Very kind greeted me when I came in and greeted me when I left. I would recommend dropping off your packages so whatever you need to do at this location.”
“My experience with the store overall was good. The customer service was quick, attentive, and processed my Amazon returns efficiently.
However, while I was standing at the cashier waiting to scan my QR code, I heard the store’s music playing quite loudly and clearly. Unfortunately, the song included the explicit lyrics, “I’ll f*** you right, I will,” and it was not censored.
I understand that music is part of the store environment, but if I had been shopping with my two young children, I would have been very frustrated and uncomfortable with them hearing those lyrics.
Please be more mindful of the music and lyrics being played in the store, especially in a family-friendly environment. Thank you.”
“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”
“Great Service! The store was packed with holiday returns and a single employee. He was quick, patient, professional, tech savvy and a problem solver. He is an excellent performer. Thank you (107308) sorry I did not jot down your name!”
“As. Soon as I walked I was greeted with a hello, and what can I help you with? At that point I presented my package I needed to mail and my business was taken care of in a very professional and positive way along with a little bit of friendly chitchat, and then she reminded me they were moving to a new location, she told me when and where the new location would be. My experience, there was very pleasant, which I have always found them to be. All of the staff I have ever encountered there has always been very friendly, professional and even more importantly …. knowledgeable.”
“I want to give a big thank you to Zane and the team today for helping me correct an Amazon return that was quite large and heavy. They could tell I needed help and went above and beyond.”
“I’ve visited this location many times for Amazon returns, fax services, and shipping packages. The staff is consistently friendly, welcoming, and efficient. Service is always quick, and I’ve never experienced a long wait. Every visit has been pleasant, and I truly appreciate the excellent customer service. I highly recommend this location.”
“I received a very friendly greeting and kind, quick customer service. My visit to this location was nothing but pleasant! Give them a try and give them a rating!”
“Very helpful! I needed to get flyers printed and the gentleman at the UPS store who helped me did a great job!!! I originally went to Office Depot and they didn’t even try to help me with the item I needed printed.”