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“This location goes above and beyond. Great customer service. Gabby was quick to offer a solution for me (out of stock online order cancelled) - she matched the online price and called multiple stores. She was able to find the item and had it brought to the store for me. I was impressed by just how much effort she gave in order to find something for me. Thank you Gabby!”
“I was fortunate enough to visit the Mattress Firm store located in Traders Point of Indianapolis and I cannot began to explain the excellent customer service I received. From the moment I entered to the time I left I was treated like royalty! I am an Amputee in need of a supreme comfortable bed and Dustin was right start to finish. He took his time suggested what he felt would work and he was right not skipping a beat. I made the best purchase and I am overly grateful he was there to assist! If anyone is currently looking for a mattress or mattresses I highly suggest visit that store and ask for Dustin. Trust me he will not disappoint you! I thank God and him and again I couldn’t be more grateful! Blessings to all!!”
“I went in and in less than 30 Minutes i walked away with a new Mattress Thanks to Damon! He was Knowledgeable and Good at explaining the differences between Mattresses! Great Customer service! Would Recommend Going”
“We called Best Value, talked to Ken on phone-told him what we wanted. Walked in the door 30 minutes later-he took us to a room, pointed at a mattress and said, "That's the one." It was perfect-but I couldn't believe it was that easy and had to lay on 5 others just to make sure. He was dead on from my description- It was that easy.Very honest guy, explains everything multiple times if you are financing and forces you to look at paperwork (lol). Gives you a great deal-we got a 2900 dollar mattress for 1200 bucks (Box springs included) because we told him that was what we wanted to spend on phone. Next day delivery. So easy- WILL NOT BUY A MATTRESS ANYWHERE ELSE EVER!!!! THE BEST! 10 STAR RATING!”
“I love shopping at RG. I have gotten several items, including custom made items , over the past few years. Thus far , I have been impressed with the quality of the products and the service is impeccable. I usually work with Sasha. She is incredibly talented and has a gift of understanding the customers taste and design needs. I give them a 10/10!!!”
“Been a member for years. The staff and service is top notch, and we have bought everything from a replacement wedding ring for me, to furniture, electronics, cabinets, granite, light fixtures, bar stools, and the savings are unbeatable! Do yourself a favor, and stop by and meet Jim and his wonderful staff. I promise you, you will not be disappointed!”
“UPDATE: The customer service rep emailed me back and was apologetic and helped me understand where they had actually listed that it was missing a leg :) I really appreciated their thoughtful response and they provided a refund.Original review: Bought a dresser, picked up and took it all the way home to find out it’s the wrong dresser that was packed. Drove all the way back and luckily they gave me a refund so I tried again. Took the new one home, bought other items to match… went to set up and it was missing a leg and had a random black motor part in the box….”
“We just purchased a twin mattress for our young child from Chris at Village Mattress. It was such an efficient process, and his delivery guy dropped it off that same day! They have excellent customer service, and the owner, Chris, is very knowledgeable about the different types of mattresses.”
“Yari and Tez are such great delivery guys they are fast and organized. They put my furniture together perfectly and cleaned up their mess. Thank you Aaron’s ? I will be recommending everyone”
“Had a last minute snafu with flower vases for a wedding. Was able to find a comparable replacement at the At Home location in Noblesville. IN at the last minute. Manager and all the staff, including the cashiers, were unbelievably helpful. They recognized the dilemma we were in and went out of their way to locate the number of vases needed and the cashiers took extra care in wrapping the glass to avoid any damage. I have been to this location several times and have always been impressed with their knowledge of merchandise and knowing how to provide great customer service. Thank you so much for ensuring we had a beautiful flower setting for the wedding!”
“If you want an absolute AWESOME time while buying a mattress (never thought I'd say that) ask for Zeke!
He was so easy going, so hilarious and even laughed at our (not so funny) couples banter. He made the whole experience so easy from start to finish. He wasnt pushy, cheesy or trying to up sale us (but now that I think about it, we did end up
spend more money...).
Thank you Zeke, you are wonderful:)”
“Struggled to find things and there weren't any staff around to help. There was an ATT sales person, however, and when I wasn't interested, he was rude. However, the products were nice and the prices were excellent. The checkout person was so nice. I will be back.”
“Love working with Kelli! She immediately understood the space and feel we were trying to achieve. I have worked with her on a few projects. Always professional and she is very talented. Yes, expensive and yes, need to plan ahead….but very high quality lines. “Buy once” furniture as I have had to replace tooo many flying cheap tables and chairs. Highly recommend!!!!”
“This place is amazing. Probably Indys best kept secret. I went and met with Xavion the manager and his customer service skills were amazing. Great selection of mattress as well as other furniture. Also an Ashley Furniture dealer. Same day delivery. Awesome experience. Thanks Xavion for excellent customer service. #soamazing”
“Great experience!! John and Max were wonderful to work with. Got me a great deal on my new couch and new tv stand. Highly recommend if you’re looking for new furniture.”
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“My experience at the Whitestown Ashley was flawless. The two ladies in store were great. They listened to my needs & price point & fulfilled my request. They even found me a bed for my son that would be delivered before the end of the year. Thank you Aylinn for all your assistance”