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“Dean and crew are wonderful. Please open the CU Bank Saturdays and more early hours. The people in the Bank are professionals and very sympathetic, and ready to service their clients. Based on the professionals at the bank, you can increase your business but yoiur service hours MUST change.”
“Rashawnda Johnson has excellent customer service skills. Very detailed oriented, very patient and was able to help me with my needs.
I was so honored that she had so much patience and a beautiful personality.”
“After the passing of my father, I had to navigate the difficult process of handling his accounts and settling his affairs. The team at Advance Credit Union made a challenging time much easier. Maxine S. was especially compassionate, patient, and knowledgeable, taking the time to explain everything that was needed and answer all of my questions.
Neely was also very helpful throughout the process and helped ensure everything went smoothly. I truly appreciate the kindness, professionalism, and support I received from Advance Credit Union during such a difficult time.”
“I usually visit the Evergreen Park facility. But this new Eastside location, will be my new home :) This is my second visit and I love it!! Stacy is awesome! Professional,polite and excellent customer service skills. I wish I could give her more stars. Thanks again Stacy for helping us today, we really appreciate you😃”
“Barbara Hooker was Great to work with, she made the process simple and easy to understand. Very knowledgeable about the business and have resources in other areas of growth! Thanks Barbara”
“I love this place soo much! Great staff
Alondra was amazing! she was able to help me with my personal financial problem. I would’ve give her 10 ⭐
if I could….”
“Lai Taylor, I want to thank you for taking the time to help me sign-in to my bank account on the website. I haven't been able to use the website since it was changed last year. I have called, messaged and tried to do -it- myself several times. I thought I was going have to change where I bank, but today I lucked out with you and you were so kind and patient with me. You made sure I wrote down the reset information correctly. It was a lovely thing!
THANK YOU!!”
“HANDS DOWN THE BEST BANKING IN INDIANA.
The East Chicago location has a wonderful team of professionals who are knowledgeable, friendly and courteous.
One of the branch managers, Christyna, was superb in helping me understand the best options for my banking needs and portfolio. She explained how their interest rates compared to traditional banks.
F.Y.I. Credit Unions have the best interest rates!!!”
“Maroon financial has always been helpful but recently they really went above and beyond. I was traveling outside the country and used my debit at a bank ATM. Prior to leaving I gave the credit union the dates. Unfortunately my card was compromised & I didn’t not receive the funds. After contacting Maroon and talking with Rebecca, who not only straightened out the situation but helped calm me down and stayed on the line while I attempted a withdrawal ATM at a different location. I cannot thank her enough! Afterwards I was able to relax and enjoy the rest of my vacation.”
“Detra Armstrong is the absolute BEST! She communicated very well, every detail and was available whenever i called. She made me feel really comfortable and gave me various options to suit my needs. Very professional and personable. Im glad i chose Tech and Ms.Armstrong.”
“The tellers are hands down the best in the business. Can't forget the friendly security that makes you feel special, greeting you with a "have a good day," and an open door.”
“Never had a problem with any of the long term staff. They do have some recent staff. However Kelly who I have dealt with for over forty years,Ruby,Donna,Brenda Claudia and the Ruby who no longer works there all of these ladies are in my opinion Stellar, EXCELLENT PEOPLE.”
“The SWCU has serviced myself and my deceased husband for many years. The service is great on all accounts. I would much rather use SWCU than any other bank or SL because they give me peace of mind and security, knowing your accounts are safe. Great service.”
“I am very disappointed with this credit union. I've been with United Credit Union since 1999. Since it's now Vicinity Credit Union, I've had nothing but problems!! For the past 6 months my money has been disappearing. Every month I have a negative balance! This month my balance is negative 475. Where's my money going????? By the time I get my retire check I won't have any money at all !!! I will be contacting the BBB, because something is definitely wrong!!!! I've never had this problem while with United Credit Union!!! The fees you charge are terrible, if you're $1. short they charge you $35. I am 70 years old and I can't afford my check that I get once a month to be literally stolen from me. I am requesting that the CEO contact me ASAP!!”
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“Amazing customer service, communication and efficiency. As a realtor and as a client, I have experienced first hand the excellent service Emilio Olvera and NDFCU provides!
Thank you!”