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“Stephanie is such a sweet young lady she really took her time with me and my Brother,she's so patient and understanding with older customers I appreciate her so much ? it's not easy trying to work these new phones but,she didn't mind helping she's the Best”
“Ron was extremely helpful, courteous, provided excellent customer service. I originally contacted customer service & was on hold. Agent answered & totally messed up my phone where I was not receiving calls or texts. Ron had to go through a process to fix problem. So Appreciated”
“New customer here saw the reviews was good here stopped in .. must admit these guys pretty good and fast with the process I was in and out even got a free case and screen protector thanks”
“I had an outstanding experience at Verizon in Calumet city, IL thanks to Josilyn! She was incredibly respectful, patient, knowledgeable, and understanding throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I left with exactly what I needed. It’s rare to find someone who genuinely cares about providing great customer service, but Josilyn went above and beyond. If you’re visiting this Verizon location, I highly recommend asking for her. She made the experience easy, stress-free, and enjoyable. Thank you again, Josilyn, for your excellent service!”
“Been having issues with account access.
Dread going into store as they are always understaffed. However as busy as they were a woman by the tag name Erica helped me and everyone in there at the same time.
She was super intelligent and professional at all times while she helped every customer at the same time. AT THE SAME TIME!!!
Incredible, thank you Erica
July 6, 2026 between 4:30 and 5:00pm”
“Max is the best ! I’ve been turned down so many times he’s made sure I left with a phone and tablet I’m so happy I recommend a promotion or bonus he’s so sweet thanks Max again for everything ! You’re the best”
“Chris is honest and took the time to explain the service I was interested. He provides excellent customer service and I never hit with any surprise fees. I will be referring the whole family.”
“My husband and I went in on a Sunday morning the store was nice and clean. We were helped by Jawad who was very professional and knowledgeable of the plans and phone specs. We left there feeling extremely great about new upgrades and services. I will recommend everyone I know.”
10AM - 7PM
2741 169th St, Hammond
Mobile Phones
“Mike was awesome, his customer service was outstanding. There was a misunderstanding in my original purchase, came back the next day and Mike did everything to make it right, he was professional, personable, and friendly. I will recommend him and your store to all I know. Thank you Mike!”
11AM - 7PM
120 W 87th St, Chicago
Mobile Phones
“Aurelius, Was very excellent even though he was it was closing time he still made sure that he got what needed to be done done he went above and beyond best customer service I’ve ever seen”
“Greg helped me with my phone swap and activation. He got me in and out within no time. I sat on the phone with customer service two hours but only walked in to Greg and was there 15 minutes. Definitely very understanding to his job, very friendly and polite, and made the visit to the store easy and smooth. Definitely will be back to that location if I have any issues going forward.”
10AM - 8PM
2424 176th St, Lansing
Mobile Phones
“I was just at the storeee and I had on amazing time very easy and helpful I love Helen ! She was so helpful I'll definitely recommend this post for any mobile ?”
10AM - 6PM
822 Ridge Road, Munster
Mobile Phones
“Victor at the Verizon store on Ridge Road in Munster, IN took more time getting my husband's phone transferred correctly than even a corporate store in our region. Even long phone calls to Verizon headquarters were not successful . After about a week my husband can finally receive phone calls thanks to Victor!!”
“I had such a good experience here! I came in with a cracked phone screen and they fixed it so fast — way quicker than I expected. The price was super fair, especially compared to other places I checked. Everyone working there was incredibly sweet and made the whole process super easy. And the best part? They even threw in a free screen protector without me asking. Absolute angels. This is definitely my new go-to spot for phone repairs! ???”
“I wanted to take a moment to recognize Ashley at Cricket Wireless on Jeffrey. She was absolutely wonderful with my friend Jim. He has difficulty remembering things and sometimes struggles with using his phone, and Ashley could not have been more patient, kind, and understanding with him. She took her time, explained things in a way he could understand, and never once made him feel rushed or embarrassed. That kind of patience and compassion is something you don't always come across, and it meant a great deal to both of us. Ashley went above and beyond simply providing good customer service. She treated Jim with kindness, dignity, and respect. Cricket Wireless is very fortunate to have someone like her representing their company. Thank you,Ashley, for being such a genuinely kind person and for taking such good care of Jim. It was very much appreciated.”
“I’ve been buying my phones here for years and wouldn't go anywhere else! They recently moved just down the street, and the new location is fantastic. The staff is as helpful and professional as ever, If you need a new device or expert advice, this is definitely the place to go!”
10:30AM - 5:30PM
9228 Indianapolis Blvd Suite 7A, Highland
Mobile Phones
“Really appreciate Mike for fixing me and my daughter phone I have an iPhone 11 and the back was shattered took him no time to fix it and my daughter phone he fixed her front screen and back camera in 15 mins and he works with you with pricing you definitely get what u pay for and it’s well worth it thanks Mike will be doing business soon buddy!!!!!”
“I was seeing alot of pop up ads on my phone, so I stopped by thr store for help. They quickly found the issue and cleared it out. They were kind, friendly and very professional. I appreciate their help and would definitely recommend them.”
“I recently visited Cellular 4 U INC and had a great experience! The guy KASHIF was very knowledgeable, friendly, and genuinely helpful in guiding me to the right phone based on my needs and budget. The best part was their customer service and he explained all features clearly, helped me with setup, if any one locking for mobile phones, mobile cases and all accessories.
Highly recommend this shop to anyone looking. BEST SHOP IN TOWN”
“They are very professional and patient with customers. They are very knowledgeable about services and products available to customers. I appreciate all of the help I received regarding my prepaid internet, set up was easy with no hiccups.”
“It was a pleasure working with Helen, excellent service they were awesome and have great spirits. She deserves a raise! They were very patient and that's the key to success. I really appreciate their work ethic to get my phone up and going, you gotta come to this store if you ever need any phone services!”
10AM - 8PM
16307 Halsted Street, Harvey
Mobile Phones
“Broke my boyfriend phone completely in half phone repaired less then 3 hours look like a brand new phone staff was very professional moved at a fast paste I will definitely come back you guys are awesome.”
“Good place good service I was only stopping by to pay my bill but the guy mentioned some deals they had going on Moe if I’m not mistaken and I ended up getting a tablet for my son and a new phone for me easy to shop and well informed on everything.”
“Shout out to Olu for his great customer service and knowledge when it came to helping me pick a new phone. He made it so much easier with his great personality while he handled everything. And shout out to Kylene also, she comes through in the clutch with her technical knowledge and great customer service skills too!! It was a joy to work with such great personalities!! They are perfect examples of what you look for in customer service especially when making decisions about phones. They should definitely teach classes on dealing with the public lol. Great hires Verizon!!! Give them a raise lol”
“MJ was a fantastic salesperson! He helped me with transferring all my data and setting up my Gmail without any issues. He was patient, knowledgeable, and made the whole process smooth and stress-free. Really appreciated his help — highly recommend asking for MJ if you need tech support or a new device”
“Fernando is a great person and helps people out and makes people feel comfortable and welcomed and because of this I will always come back and shop. He’s a great person and has a great heart.”
11AM - 7PM
2510 Burr St, Gary
Mobile Phones
“Great people work here! I just had the craziest glitch to my phone I had ever seen. While trying to update my phone, my service went out and the prompt “verifying update” kept circling while also not letting me do anything for HOURS. One quick stop to this Verizon in Gary, and these folks helped me tremendously. Thank you Daisy and Carl!!!”
9AM - 7PM
1015 5th Ave, Hammond
Mobile Phones
“I needed a new phone and Xai went above and beyond to help me transition to a brand new phone. He ensured all of my pictures and texts were safely transferred over. Exceptional, fast, and helpful service. Thanks Xai for all your help.”
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“Best boost mobile I’ve been to Rep Vic is amazing goes above and beyond used to go to the one in Lake station but someone else took over and honestly it hasn't been the same since then so I make it a whole trip pay my bill and go to the ice cream shop across the street! Thanks Vic love our monthly chats!”