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“The staff, especially Kyle and Jill, are so friendly and helpful! Bought dog food my GSD didn’t really care for. They let me exchange it for one she likes with no hassle!”
“Lowe’s is my happy place. Friendly, professional staff, and they are always willing to help! Richard helped trim the blinds I purchased for my home and we had a great chat. I always look forward to running into him there! Great guy, always very helpful! I’ll be back (2-4 times a week probably because the projects are endless!)”
“Online said item is available for pickup and on sale. When I get there the item was only available for delivery even though I was looking at a full pallet of them . After some needless waste of time, I walked out with my item and at the sale price. Took one star for the hassle.”
“Ordered item online for in-store pickup. Upon arriving, was told order was cancelled but item was in stock. Manager refused to fulfill the order with the inventory. Could not give reason why they cancelled the order or why they were unable to complete the order.
UPDATE: Lowe's customer service was able to resolve the issue and fulfill the original order.”
“On March 3, 2026, I had to purchase a washer. I went to a couple stores before I came to Home Depot in West Carmel, IN. When I walked in I was acknowledged by a woman named Tamara. I told her I was looking for a washer she told me where to go. I went to the dept and there was an elder guy helping another customer but he didn't speak or anything. Tamara came back around, asked if I had been helped and I told her no. She stopped what she was doing and got my quote for me. You don't get that often nowadays. I appreciate you Tamara please stay polite.”
“This has to be my favorite place. I go in there when I don’t even need anything, but usually walk out with a bunch of stuff. I have shopped here for years and have never had a bad experience. The entire staff is friendly and helpful. Keep up the great work.”
“I received good fast and efficient service, but I was disappointed to see that they no longer have cashiers. It's all self-service. That was a huge disappointment. I am tired of going places and working to make a purchase. What happened to being a service industry? Let me clarify no one was rude or unhelpful, it's just frustrating that you have no human contact that you have to check yourself out. What happens when you have a huge bulky item? That's what I don't like. I work 50 hours a week so why must I then work when I go out shopping? That's what I mean about lack of customer service.”
“Staff was very friendly, specifically the younger guy (didn't catch his name).
Menards had the best price/performance portable ACs in the area. Saved me from going insane and bankrupt at the same time while the HVAC supply chain is in flames and I have to wait weeks to get my AC fixed”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I quite literally have never received better customer service from anyone in my life than from Chris in flooring. He stayed late to help me, was informative, kind, helpful and guided me in the right direction. He was knowledgeable and even talked to my family on the phone and answered their questions about flooring. Man’s a flooring wizard. Thank you Chris!”