“Tony, is simply amazing! My family has several phone, and iPad devices, and Itek always comes through timely. Today I thought I had to get a new phone and Tony had me fixed and out the door in minutes. What a blessing. I highly recommend Itek phone repair!”
“I broke my phone on a Friday night, and Saturday, when I walked into this location, a super helpful and friendly sales representative named Marvin assisted me immediately! He was patient with me during the entire setup process. He absolutely removed my frustration (with my old phone) and made me feel comfortable. I felt completely satisfied with his service, attention, attitude, and, of course, my new phone! Thank you, AT&T for the amazing Customer Service experience.”
“Tyler at Glendale location in Indianapolis, Indiana was phenomenal today!! His technical expertise allowed us to benefit from a trade in!! Thank you Tyler for going above and beyond and while doing so, with a smile on your face!!”
“Todd, Ian, Sherman, and Steve(2 days ago on the phone) all were fantastic. Todd just amazing kind sincere and Ian as well. I think this store is great and I just switched over from Verizon who has really sadly gone downhill.”
“Store manager, Robert, was extremely helpful and patient when I called. He answered all of my questions, and made me feel good about switching to Verizon after 20 years with the competition.”
“Elijah is such a delight! He thoroughly helped us in such a personable and charismatic manner, while helping us get the best bang for our buck. Even stayed over past his shift to continue helping me and my mother. A very funny, kind, and overall a great guy ?”
“Cayhdan and his colleagues were extremely helpful in getting my internet and play +perks set up. I had several issues which they helped me figure out. Highly recommend.”
“I worked with Mark. He was awesome!! So patient, helpful and knowledgeable. Excellent associate. As good as every company would like their employees to be!!!”
11AM - 6PM
1111 E 86th St, Indianapolis“Jay West at the Verizon store in Nora was excellent. He spent a lot of time explaining everything in a way we could understand. He got us a great deal. I highly highly recommend him.”
“I just want to compliment Jazmin and Liz on their outstanding customer service. I stopped by the N Michigan Rd location to purchase a phone and new plan for my son's birthday. Of course, I waited till the last minute to stop in and let them know I was kind of in a hurry. They were quick to help me and find the best phone and plan to fit my needs. They were very personable, patient and informative. Thanks for your time and help ladies!”
“Fast and excellent customer service. I will always go to them to get any electronic fixed. They are always so nice and welcoming!!! If you need your phone fixed please come here. Very affordable!!!!”
12 - 5PM
5550 Lafayette Rd, Indianapolis“Just left this location after purchasing a new phone for my son. Tracy, one of the area managers, got me all set up. He was sharp, courteous, and super professional. Thanks Tracy!”
“I brought an iPhone to this AT&T store on 12/13/2023 so I could get help on several issues. Herb spent more than half an hour walking me through solutions and informed me of several actions I could take. He was so very helpful - and I am so very grateful!! I highly recommend this AT&T store and send my appreciation to Herb!!”
“I really appreciate the my wireless team,and there professionalism,I was having so much trouble and they take the time to help me deal with all my concerns,they’re a problem solver,they’re doing a great job, I take my hat off to them,double thumbs up for the team.the service they give makes AT&T look really great, I would recommend any person to go to my wireless branch they service is super great.”
“I have been with Sprint/T Mobile for over 10 years and have had a business account for almost 2 years. Today I had the pleasure of working with a true gem Arri at the keystone location. From the time I entered the store she was so amazing.She was so patient, extra kind and extremely helpful. Being in this field can be extremely stressful but Arri made my day today!!!!Arri thank you so much for your awesome customer service.I’m Leaving this store feeling amazing at all we got accomplished.”
“Jordan was my hero today! I have to use my phone to login for work from home. I was in crisis mode, and Jordan handled everything professionally and flawlessly! He was able to work with my really messed phone and get all my precious photos and videos onto a new one. I didn't miss too much work because he worked so diligently! Jordan deserves a huge kudos and a raise!”
“I had a wonderful and professional experience at this store as I was kindly and patiently guided through the process of getting a new phone after having had my old cell phone for quite a few years. There was zero pressure and quite a bit of explanation of options and best courses of action. I highly recommend this store!”