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“Alberto and Brittney were nice and responsible. I’ll give them five, but that help Desk needs to do better. I’ve been in the store about two hours, but thankful for their patience. I should just give them a raise…”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“I'm SO thankful I discovered this place! Needed my screen replaced after the touch screen stopped responding and Tony (owner) was super honest, communitive and considerate throughout the whole process. Everything was fixed within a really short period of time. Highly recommend! ?”
“Rachel was the bomb incredible service I came from Hawaii where I could not get a phone and she made it happen and fixed my account. Thank you for going above and beyond Rachel you are so impressive!”
“Had a great and easy experience at the store. Dylan was great and got me a good deal. He was very educated and aware of the product he was selling me. GIVE THAT MAN A RAISE!!!!”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“Tyler was amazing! As well as everyone else. As soon as I walked in I was spoken to, I did catch her name but I was told someone would be right with me, with one party in front of me. I didn't wait long considering there were already a few people being assisted. Once it was my turn, Tyler explained everything quick and simple. I walked away with a new phone, watch, headphones, AND AT&T now had internet in my area!”
“Just had a wonderful experience at AT&T. Derek, my service agent was wonderful . Patient, extraordinarily well informed and willing to invest the time I needed to get all these phones switched out.”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
“This is the BEST ATT store EVER!
They are very knowledgeable, professional, friendly & fast!
All ATT store should copy this location. Mitchell & his team is THE BEST!”
“Excellent service today from Miguel who helped me alot! He managed to be very helpful with getting me home internet set up after a rough period a few weeks back at a different Verizon location on the southside. Fantastic customer service, personable etc. Went above and beyond to explain a few things to avoid questions later, much appreciated.”
“My experience with Cricket Wireless has been excellent thus far. Arturo provided exceptional assistance and expertise. I highly recommend Cricket Wireless, giving them a perfect 10/10 rating. The service I received was welcoming, allowing me to leave the store promptly with my new phone. I would like to give a special thank you to Arturo for his outstanding customer support.”
“Demetrius was amazing. He took extra time and care to make sure me and my mom got everything we needed to before we left the store. They educated us on what are first and second bill would look like and what to expect. From beginning to end we were greeted with a smiling face, and those dimples had us both at welcome to AT&T, everyone in the store was nice and pleasant even the DM pop by the table to say hello and complement my nails.”
“Cameron did an amazing job helping me choose and set up a new phone and addressing all my questions and concerns. Getting a new phone is usually a headache but he made it simple and easy.”
“Just left this location after purchasing a new phone for my son. Tracy, one of the area managers, got me all set up. He was sharp, courteous, and super professional. Thanks Tracy!”
“I had such a great experience yesterday — it really made up for all my past visits. I interacted with, I believe, a manager-in-training named David, who provided excellent customer service. He efficiently resolved my issue, and I ended up making a purchase. I was in and out of the store in less than 20 minutes! Such a smooth and pleasant experience. I’ll definitely be seeking out David for assistance in the future.”
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“Super impressed! Alexander explained the process of switching to AT&T so well, found us discounts, and had great advice. We will definitely recommend AT&T and this store!”